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ABC Debt Relief Plan Companies: Myth vs Reality

Quick Answer: ABC Debt Relief companies often share customer leads with multiple debt settlement firms, resulting in numerous sales calls after form submission. New regulations effective October 27, 2010 will prohibit debt settlement companies from charging fees until they actually settle a debt for the customer.

“Dear Steve,

How trust worthy are some of the companies featured on the ABC debt relief plan, and why when we clicked on this site several people from various companies across US have called with plans and options. If you go for a plan even if it is free eventually you pay for it somewhere where it gets added in to the final payment number each month. If not how do you get paid for assisting a family out of debt?

What have been the concerns or complaints of the Llyod Ward Group and have they helped or harmed? How do we as a participant with our information in your hands know that you are not also a scammer?

Most money news tells you what happened. I tell you what to do about it.

Every weekday I read the enforcement actions, filings and fine print the outlets skip, and turn them into the one or two moves that actually improve your position — a rate worth moving for, a fee you can refuse, a deadline to beat before it costs you.

In the latest issue (Oct 9): Does Financial Literacy Make Financial Sense?

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Suzette”

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Dear Suzette,

I am assuming when you say you went to the ABC Debt Relief plan you went to their home page as shown below. If you went to a different site, let me know.

If you completed the form on their site and you were then contacted by other companies then ABC Debt Relief must be sharing or selling their leads with or to others. When you call a debt settlement company and are offered a free consultation it is actually a sales qualifying call to see if they can sell you the program. The sales person then makes a commission from selling you into the debt settlement program.

It does not seem like this is the right time to signup for a debt settlement program since if you wait till after October 27, 2010 then no debt settlement provider can charge you a fee until they actually settle a debt. Even then the fee can only be for that one debt settled and not a big fee based on all of the debt you enrolled in the program.

As of September 27, 2010 debt settlement providers need to provide you with a good faith estimate of the claims they make. You can read my guide on this topic, The Debt Settlement Good Faith Estimate Guide for the Confused Consumer.

Since I am not a provider of debt relief services I certainly can’t scam people as a provider of debt relief services.

Please update me on your progress by

Before You Sign Anything: Run any debt relief contract through the free Contract Decoder to spot hidden fees and unfair terms. Check the company’s complaint history with the Scam-O-Meter.

Compare Your Real Options: Most debt relief companies won’t tell you about all your options — especially the ones they can’t profit from. Credit counseling has a 21-27% completion rate. Settlement resolves about 1% of enrolled debts fully. Bankruptcy has a 95% discharge rate — and protects your retirement. Take the Find Your Path quiz for a recommendation based on your actual numbers.

author avatar
Steve Rhode The Get Out of Debt Guy | Consumer Debt Expert
Consumer debt expert & investigative writer. Personal bankruptcy survivor (1990). Washington Post award-winning author. Exposing debt scams since 1994.

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