Debt Relief Centers of America – Scam, Complaint, Review, or Praise?

Please share your experience with this debt relief company and provide your review and feedback, in the comments section below.

The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt relief company. Here are some potential questions you might be able to provide feedback about.

  • How did you feel about the customer service experience you received?
  • Was the company easy to communicate with before or after you became a client?
  • Did the company respond to your communications promptly?
  • What were the fees charged for the services you received?
  • Did the company give you the terms and conditions for the program you were interested in before you gave them any personal information?
  • Was the program successful for you and accomplish the goals you had when you entered the program?
  • Did you have a really good experience you can share?
  • Did you have a bad experience you want to share?
  • Is there any other information you’d like people to know that might be considering the services of this company?

It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt relief company itself, be it good, bad, or indifferent.

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Steve Rhode
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49 thoughts on “Debt Relief Centers of America – Scam, Complaint, Review, or Praise?”

  1. Anthony Passero and myself were Business Partners from
    2003-2007 with 1st Pyramid Financial, when the mortgage crisis hit Mr. Passero
    started Lifeguard Financial and I started The Lifeguard Financial Group, two
    separate Companies with no ties, just two really good friends making an honest
    living. After a year of using TLGFG I decided it was affecting my business
    bacause of the comparisons to Lifeguard so I Incorporated Madison Monroe and
    Associates as my main Company and created Debt Relief Centers of Americas,
    theres nothing illegal about doing that in America. All large Companies have a
    Main Name and multiple small entity names underneath. Just like we now have
    Credit Repair Centers of America also. At the end of the day I am proud to
    state that we are an extremely succesfull Company and our main job and ONLY job
    is to please our clients not our upset old employees that are trying to tarnish
    our reputation.

    Reply
  2. I have worked for Debt Relief Centers of America and now have been transferred over to their client services department at Madison Monroe & Associates P.A. for the last three years. I have job security and work for a legitimate company that are getting great results for our clients. This industry was regulated a few years back and now we do not have any upfront fees and have to get results for our clients first before we see a single penny from our clients. I reassure anyone doing research out their that you will be satisfied with our company and our performance.

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  3. dwaine? hows that customer service job going, man i heard you got benefits and higher pay! good stuff man good luck, im still stuck here at DRCOA

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  4. I asked someone there before I signed up with them 4 months ago regarding the Safetrust connection, and the Lady I was speaking about didnt know who they were, so a manager got on the phone. He explained they have nothing to ever do with them, and mentioned their business just happened to be in the same building on Los Olos road, so some people assume its the same. He seemed to be telling the truth, and I was having a hard time with my debts anyways, so I decided to just do it and hope for the best. The girl told me now the program doesnt have any fees until a debt is paid off, and just a few days ago, my first debt was settled at way less than half of the balance. Its scary making a decision sometimes, but this one has turned out to be great so far.

    Reply
  5. I asked someone there before I signed up with them 4 months ago regarding the Safetrust connection, and the Lady I was speaking about didnt know who they were, so a manager got on the phone. He explained they have nothing to ever do with them, and mentioned their business just happened to be in the same building on Los Olos road, so some people assume its the same. He seemed to be telling the truth, and I was having a hard time with my debts anyways, so I decided to just do it and hope for the best. The girl told me now the program doesnt have any fees until a debt is paid off, and just a few days ago, my first debt was settled at way less than half of the balance. Its scary making a decision sometimes, but this one has turned out to be great so far.

    Reply
  6. well, I can see why a previous employee would have a grudge, so its tough to take that persons opinion objectively. I have been with them for a little over 12 months and half of my creditors are paid off like the person told me on the phone. The first few months were hard to trust them, however at this point im glad I decided to go with them. I have another 12 months left, and as long as the next year is just like the first year- I will be very happy. Overall, I think for the service they provide, they are someone I would recommened a friend to. Just my .2 cents, maybe the previous employee knows more than me, but I think if that person got laid off- they may just have a grudge against them. So far, im very happy.

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  7. well, I can see why a previous employee would have a grudge, so its tough to take that persons opinion objectively. I have been with them for a little over 12 months and half of my creditors are paid off like the person told me on the phone. The first few months were hard to trust them, however at this point im glad I decided to go with them. I have another 12 months left, and as long as the next year is just like the first year- I will be very happy. Overall, I think for the service they provide, they are someone I would recommened a friend to. Just my .2 cents, maybe the previous employee knows more than me, but I think if that person got laid off- they may just have a grudge against them. So far, im very happy.

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  8. MADISON, MONROE & ASSOCIATES P.A. is listed at 4 W Las Olas, Suite 202, Ft. Lauderdale. FL 33301. Rafael Ulloa is listed as the president and Nancy Jarquin is a director.

    Reply
  9. And if you look into this corporation wiki for Rafael Ulloa…he has ties to Lifeguard Financial http://www.corporationwiki.com

    …and if you look into http://www.drcoa.com under contact us he has a doral office at that address as well, It’s very scattered…but I do my research and know when I’m right

    Oh and for the record…I sent a USOBA an affiliate request and it has come to my attention that they are NOT a current member. So, I don’t know what they are telling you there at DRCOA but obviously both the current employees need to educate themselves first! I can forward the email to you Steve.

    Reply
  10. And if you look into this corporation wiki for Rafael Ulloa…he has ties to Lifeguard Financial http://www.corporationwiki.com/Florida/Doral/debtcare-financial-inc/35874846.aspx

    …and if you look into http://www.drcoa.com under contact us he has a doral office at that address as well, It’s very scattered…but I do my research and know when I’m right

    Oh and for the record…I sent a USOBA an affiliate request and it has come to my attention that they are NOT a current member. So, I don’t know what they are telling you there at DRCOA but obviously both the current employees need to educate themselves first! I can forward the email to you Steve.

    Reply
  11. Steve, I encourage you to take a look at this. It started as another previous employee in New York who was trained by Alex Vilk. Scroll down and see how that address has been linked to all of the company names. Also that pitch that is referenced in the post, is still in the employees 5-9 lead system…crazy huh?

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  12. Steve, I encourage you to take a look at this. It started as another previous employee in New York who was trained by Alex Vilk. Scroll down and see how that address has been linked to all of the company names. Also that pitch that is referenced in the post, is still in the employees 5-9 lead system…crazy huh?

    Reply
  13. As far as Attorney General complaints…you have received them just not in this company’s name….YET. I can show you many attorney general complaints for Lifeguard & Safetrust, and I would have to literally look on every State’s Attorney General website.

    Reply
  14. The website isn’t even close to compliant…and I’m not talking about the USOBA (the USOBA is not a governing entity like the FTC, You pay a fee to be able to sell a *oh we are on higher standards because we are part of this group* just like IAPDA & TASC for example)…and of course you probably don’t have any complaint’s because Ralphie obviously has enough money to put that on the hush hush anyways…Why do you think the company has switched names 4 times now? Obviously too much heat was brought on (bank accounts frozen) and new Company’s just seem to keep popping out of nowhere. I wouldn’t try to argue this one…your not going to win it. When you walk in the office they still have lifeguard/safetrust “awards” on the wall for their top sellers.

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  15. Were are the Consumer Complaints or Attorney General Complaints? there are non. Seems to me like you are just an upset old employee. Nothing that has been written above warrant any looking into the Company as what was written states no wrong doing by the Company in any way,form or fashion. If you want a Company to be looked into make sure the Company has done wrong Business and treated clients unfairly before you start.

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  16. What is there to look at? There are no Client Complaints, No Attorney General Complaints. We are currently compliant with the new TSR Rule, We are Compliant with the new USOBA Guidelines and have always been. Seems to me like an upset old employee that has nothing better to do.

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  17. What is there to look at? There are no Client Complaints, No Attorney General Complaints. We are currently compliant with the new TSR Rule, We are Compliant with the new USOBA Guidelines and have always been. Seems to me like an upset old employee that has nothing better to do.

    Reply
    • The website isn’t even close to compliant…and I’m not talking about the USOBA (the USOBA is not a governing entity like the FTC, You pay a fee to be able to sell a *oh we are on higher standards because we are part of this group* just like IAPDA & TASC for example)…and of course you probably don’t have any complaint’s because Ralphie obviously has enough money to put that on the hush hush anyways…Why do you think the company has switched names 4 times now? Obviously too much heat was brought on (bank accounts frozen) and new Company’s just seem to keep popping out of nowhere. I wouldn’t try to argue this one…your not going to win it. When you walk in the office they still have lifeguard/safetrust “awards” on the wall for their top sellers.

      Reply
  18. I just spoke to one of my friends that still works there and I was told that they are now doing credit repair. I did a little bit of research and found the website that they will be using…The drcoa.com website is NOT COMPLIANT in ANY way. I know that they shut down 2 of the 4 offices. And if you look at this page they have the same contact number that I had memorized when I worked there.(877) 332-8944. Anyways I think you should look into this Steve. Here is the “soon to be” website. http://www.debtcarefinancial.c

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  19. I just spoke to one of my friends that still works there and I was told that they are now doing credit repair. I did a little bit of research and found the website that they will be using…The drcoa.com website is NOT COMPLIANT in ANY way. I know that they shut down 2 of the 4 offices. And if you look at this page they have the same contact number that I had memorized when I worked there.(877) 332-8944. Anyways I think you should look into this Steve. Here is the “soon to be” website. http://www.debtcarefinancial.com

    Reply
    • Were are the Consumer Complaints or Attorney General Complaints? there are non. Seems to me like you are just an upset old employee. Nothing that has been written above warrant any looking into the Company as what was written states no wrong doing by the Company in any way,form or fashion. If you want a Company to be looked into make sure the Company has done wrong Business and treated clients unfairly before you start.

      Reply
      • As far as Attorney General complaints…you have received them just not in this company’s name….YET. I can show you many attorney general complaints for Lifeguard & Safetrust, and I would have to literally look on every State’s Attorney General website.

        Reply
  20. I know you know about Anthony Passero…Well this is what Lifeguard Financial/Safetrust Came from. Ralphie Ulloa is the Business owner. Their backend is Madison, Monroe & Assoc. Big Scam

    Reply
  21. I know you know about Anthony Passero…Well this is what Lifeguard Financial/Safetrust Came from. Ralphie Ulloa is the Business owner. Their backend is Madison, Monroe & Assoc. Big Scam

    Reply

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