Each of us lives only now, in this brief instant. The rest has been lived already. So make the most thoughtful choices you can today that will lead to a better future.
Steve's Thought of the Day
Stop drifting and hoping a magic solution will appear. Instead, you can participate in rescuing yourself. Find peace by pursuing facts through trusted advisers and research rather than the blind trust of salespeople trying to sell you something by almost any means necessary.
Steve's Thought of the Day
Make decisions to deal with your debt with logic and facts, not assumptions, and worry about what other people will think. People who judge you will soon be forgotten. Nobody thinks about anyone that much.
Steve's Thought of the Day
The world is nothing but constant change. Your life is only a perception. Choose a way out of debt based on facts, not assumptions. Do what is best for your future because those that judge you will not feed you.
Steve's Thought of the Day
Do you have a greater responsibility to repair your financial past or your financial present and future? Make good choices that allow you to tackle your debt and immediately start building your emergency fund and saving for retirement. Tomorrow will be here before you know it. Lost time is a sin.
Steve's Thought of the Day
There is no sense in wasting a perfectly good financial mistake. Instead, learn from it and do better moving forward. The past is gone. Turn and face the future now.
Steve's Thought of the Day
Those who judge you for past financial mistakes are not your friends. So don't make choices about your future out of fear of what they may think. Instead, make choices based on truth, fact, and what is best for you moving forward from today.
Steve's Thought of the Day
Don't believe everything you think. Challenge your assumptions about getting out of debt. Do what is best for you, not others.
Steve's Thought of the Day
Is it less moral to file bankruptcy or to not take action that leaves you old, broke, hungry, and dependent on others?
Steve's Thought of the Day
If bankruptcy is so bad, why did our Founding Fathers specifically include it in the U.S. Constitution as protection for financial difficulties?
Stop listening to people that say bankruptcy is a last resort. It is neither first nor last. It is a tool like credit counseling, debt settlement, and others. For the best result, you need to use the right tool for the job.
Steve's Thought of the Day
People that tell you to avoid bankruptcy want to sell you something else are repeating something they heard or do not know what they are talking about. Get the facts and then make your own decision. Don't let an unskilled script-reading commissioned salesperson make life decisions for you.
Steve's Thought of the Day
Debt problems are like fingerprints. No two are alike. A one-size-fits-all solution will give you a one-size-fits-all result. You deserve better.
Steve's Thought of the Day
You are not your debt. Your value, self-esteem, and existence should not be defined by the money troubles you may be facing right now. Debt problems are solved with proper action, not guilt, self-hatred, and disgust.
Steve's Thought of the Day
Debt is nothing more than math wrapped in emotion. The math is easy, the emotional part leads us to do impulsive things. Not the right thing.
Steve's Thought of the Day
What type of money personality do you have? It is important to know. Take my online test now and discover how you unconsciously deal with money, credit, and debt.
Steve's Thought of the Day
How much retirement savings are you willing to throw away by dealing with your old debt instead of preparing for your financial future? Find how much you will lose by making the wrong choice. Use my online debt repayment calculator now.
Steve's Thought of the Day
Does it make more sense to ask for life-altering debt advice from an unskilled and untrained commissioned salesperson in a call center or an experienced debt coach like Damon Day that provides a customized solution for money troubles?
Please share your experience with this debt relief company and provide your review and feedback, in the comments section below.
The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt relief company. Here are some potential questions you might be able to provide feedback about.
How did you feel about the customer service experience you received?
Was the company easy to communicate with before or after you became a client?
Did the company respond to your communications promptly?
What were the fees charged for the services you received?
Did the company give you the terms and conditions for the program you were interested in before you gave them any personal information?
Was the program successful for you and accomplish the goals you had when you entered the program?
Did you have a really good experience you can share?
Did you have a bad experience you want to share?
Is there any other information you’d like people to know that might be considering the services of this company?
It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt relief company itself, be it good, bad, or indifferent.
11 thoughts on “Credability – Scam, Complaint, Review, or Praise?”
I recently utilized the services of CredAbility.org, in an effort to work out some sort of mortgage modification plan with my lender. I was having difficulty navigating all the red tape, and thought they could help. So far I give them a big fat zero.
I don’t know what they are doing, but after supposedly reviewing my documents and submitting them to the bank, I have been in contact with the bank loss mitigation department three times over the past two and a half weeks, and they claim to have received nothing from CredAbility.
It’s bad enough dealing with a bank, but now I’m dealing with yet another gang of inept, backwards (Fax machines? Seriously? This is two-thousand-fucking-thirteen. Who still doesn’t accept documents via email or web?), bureaucratic middlemen who are supposed to be “helping”.
Back in 2005, we bought a fixer upper house in an up and coming neighborhood. We jumped on the bandwagon and assumed our house was sitting on a goldmine.   We did a lot of the work ourselves, and billed most of the repairs/renovations to our credit cards. We had no idea what we were getting into. We are now stuck in our worthless house, and have a mountain of debt. We had two options, Bankruptcy or enroll in a Debt management program.  Since WE made the bad decisions we had to pay the consequences. Creditability was a life saver.  We are now approaching our first anniversary, and we can now see light at the end of the tunnel.  I check my credit score every few months, and I keep on top of my creditors to make sure payments are made in a timely manner, and I can now sleep at night.Â
CredAbility is allegedly offering counseling for folks who have underwater mortgages (mortgage reduction, refinancing etc). However, their first questions when you set up an interview are the typical red flags for identity theft: what is your mother’s maiden name, where were you born… and you guessed it, what is your SS #. When you asked them why they need this info, they can’t give you a straight answer. But they do specify they will not contact your lender to get you better terms for example. So why would they need personal info to discuss general government programs? Stay away if you want your private information to stay private. A lot of scammers prey on desperate folks, especially in this economy and housing market.Â
I work in PR for the nonprofit credit counseling agency CredAbility and would like to respond to Mary. When people come to us for confidential counseling we ask for permission to do a soft pull on their credit report. We do this to make sure we have the same current information for our counseling session as their creditors can see. All of our counselors go through extensive training, are certified by the National Foundation for Credit Counseling and have college degrees. Housing counselors are HUD-certified and are required by HUD to gather demographic information in the course of a counseling session.I hope someone who asks one of our counselors why we need a Social Security number to pull a credit report and can’t get a straight answer will report that counselor to our Quality Assurance department.They can be reached through the same toll-free number used to schedule counseling: 800-251-2227.  Also, our counselors routinely contact lenders and servicers after a counseling session has been completed and options have been discussed with a homeowner. We have been in continuous operation since 1964 and our existence depends on vigorously protecting the personal information people give to us in the course of counseling. To see more about our standards, go to http://www.CredAbility.org.
I believe that there is a difference between “CredAbility” and CreditAbility”. This article and the comments that have been submitted are of no help to anyone without this clarification.
I used them about 10 years ago when they were still CCCS. They helped me tremendously. I recommend that the client cancel all of his/her accounts before entering into a debt management plan to avoid having the accounts show up as “closed by creditor” on the credit report. This has nothing to do with Credability, it’s just a tip from my experience.Â
3 years ago i was 38k in debt. I called cccs now creditability. They did help me out. They worked with the creditors and got the interest rate lowered. I had 7 accounts. 2 droped the rate to 9.9% the others were between 3 @5%. I paid at least 1000 every month and got it paid off. Without their help i would still be in debt.  Â
I recently utilized the services of CredAbility.org, in an effort to work out some sort of mortgage modification plan with my lender. I was having difficulty navigating all the red tape, and thought they could help. So far I give them a big fat zero.
I don’t know what they are doing, but after supposedly reviewing my documents and submitting them to the bank, I have been in contact with the bank loss mitigation department three times over the past two and a half weeks, and they claim to have received nothing from CredAbility.
It’s bad enough dealing with a bank, but now I’m dealing with yet another gang of inept, backwards (Fax machines? Seriously? This is two-thousand-fucking-thirteen. Who still doesn’t accept documents via email or web?), bureaucratic middlemen who are supposed to be “helping”.
Back in 2005, we bought a fixer upper house in an up and coming neighborhood. We jumped on the bandwagon and assumed our house was sitting on a goldmine.   We did a lot of the work ourselves, and billed most of the repairs/renovations to our credit cards. We had no idea what we were getting into. We are now stuck in our worthless house, and have a mountain of debt. We had two options, Bankruptcy or enroll in a Debt management program.  Since WE made the bad decisions we had to pay the consequences. Creditability was a life saver.  We are now approaching our first anniversary, and we can now see light at the end of the tunnel.  I check my credit score every few months, and I keep on top of my creditors to make sure payments are made in a timely manner, and I can now sleep at night.Â
CredAbility is allegedly offering counseling for folks who have underwater mortgages (mortgage reduction, refinancing etc). However, their first questions when you set up an interview are the typical red flags for identity theft: what is your mother’s maiden name, where were you born… and you guessed it, what is your SS #. When you asked them why they need this info, they can’t give you a straight answer. But they do specify they will not contact your lender to get you better terms for example. So why would they need personal info to discuss general government programs? Stay away if you want your private information to stay private. A lot of scammers prey on desperate folks, especially in this economy and housing market.Â
I work in PR for the nonprofit credit counseling agency CredAbility and would like to respond to Mary. When people come to us for confidential counseling we ask for permission to do a soft pull on their credit report. We do this to make sure we have the same current information for our counseling session as their creditors can see. All of our counselors go through extensive training, are certified by the National Foundation for Credit Counseling and have college degrees. Housing counselors are HUD-certified and are required by HUD to gather demographic information in the course of a counseling session.I hope someone who asks one of our counselors why we need a Social Security number to pull a credit report and can’t get a straight answer will report that counselor to our Quality Assurance department.They can be reached through the same toll-free number used to schedule counseling: 800-251-2227.Â
 Also, our counselors routinely contact lenders and servicers after a counseling session has been completed and options have been discussed with a homeowner. We have been in continuous operation since 1964 and our existence depends on vigorously protecting the personal information people give to us in the course of counseling. To see more about our standards, go to http://www.CredAbility.org.
Thank you for replying to Mary.
I believe that there is a difference between “CredAbility” and CreditAbility”. This article and the comments that have been submitted are of no help to anyone without this clarification.
I used them about 10 years ago when they were still CCCS. They helped me tremendously. I recommend that the client cancel all of his/her accounts before entering into a debt management plan to avoid having the accounts show up as “closed by creditor” on the credit report. This has nothing to do with Credability, it’s just a tip from my experience.Â
3 years ago i was 38k in debt. I called cccs now creditability. They did help me out. They worked with the creditors and got the interest rate lowered. I had 7 accounts. 2 droped the rate to 9.9% the others were between 3 @5%. I paid at least 1000 every month and got it paid off. Without their help i would still be in debt.  Â
Great feedback. Thanks.
While I found their credit counseling to be helpful, their online courses are overpriced compared to the competition.
While I found their credit counseling to be helpful, their online courses are overpriced compared to the competition.