So what is the truth about Mogan Drexen? On one hand they claim, as was stated in the recent West Virginia Attorney General suit about them to “merely provide paralegal services to lawyers engaged in debt settlement activities on behalf of clients.”
Even their own website says:
Morgan Drexen provides integrated legal software and paralegal services to attorneys across America. The Company serves a network of attorneys who work with near bankrupt or bankrupt consumers. The highly-automated IT systems for complex documentation use competent, well- trained and supervised paraprofessionals and administrative personnel in a single location. This allows for improved productivity, efficiency and affordability of attorneys’ legal services. – Source
Supporting more than 35 law firms nationally it is important that we understand and stay up-to-date with changes that affect the attorneys we support. Debt Resolution, Administration Law, Appellate Practice and Criminal law are just some of the areas in which Morgan Drexen provides support to the nation legal community. – Source
By their indications it appears that Morgan Drexen has become nothing but a back office support company for attorneys offering debt relief services. But they do claim they also provide support for other legal practices and areas such as “Administration Law, Appellate Practice and Criminal law.”
In an old shot across the bow to the FTC saying “You don’t have the power to regulate what we do,” Morgan still has the following message on their about us page.
So they claim to either fully comply with the new consumer protection rules or “are exempt from its application.” It looks like they are going with the exempt claim.
So imagine my surprise on May 28, 2011 as I was loafing around watching television on my iPad when a Morgan Drexen television commercial came on selling debt settlement services. Here are some screen captures from that commercial.
From the Morgan Drexen commercial, you can see their logo in the bottom left, next to the number 888-533-2809, it sure appears they are more than a simple back office administrative company. In fact it looks like they are making some pretty bold statements that a company under the FTC telemarketing sales rules would shy away from making:
- Become Debt Free
- Free Credit Score & Credit Report
- Be Debt Free in Months
- As low as $167 a month
- Erase Your Debt
- Live Debt Free
The last slide is interesting since they appear to be advertising a Legal Service Catalog. I’m curious if the same reason they are pushing a catalog, like DMI / Credit Answers is to hedge their bets and try to claim the catalog exemption under the FTC telemarketing sales rules designed to protect consumers.
Whatever the disclaimer was at the end of the commercial, it was worthless, since it was illegible.
I called the number in the commercial and it was answered by a representative that identified himself as a Morgan Drexen representative and when I asked who Morgan Drexen was he said “Morgan Drexen actually provides administrative support services to law firms.” I guess “administrative support” now includes running television commercials, having sales representatives answering the phone and qualifying consumers for legal services so i could be sent information about the services they would offer me.
I must be getting old, in my day administrative support was data entry, filing, copying, and answering general phone calls, not sales.
What do you think, is Morgan Drexen an innocent back office company that only provides paralegal support services for attorneys offering debt settlement services or are they playing a much more active part?
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