Date This Problem Happened: February 15, 2011
State You Live in: Minnesota
Age Range: 36-50
Total Amount of Fee Paid: $4,500
Company Name: Bay View Law Group
7668 Warren Pkwy
Frisco, TX 75034
Company Telephone Number: 800-841-0343
Website of Company: BayViewLawGroup.com
Went with Bay View Law Group to help us get out of debt. Yah right! All they did was put us in a bigger hole! After 4 mo’s called with a couple of questions and found out that they don’t negotiate with creditors until the accounts are charged off to third party. I guess that’s why they told us to stop paying our creditors and talking with them cause everything was gonna be taken care of.
Consumer Action Taken:
So I did some investigating ( after the fact of getting screwed) and found out some not so favorable things about Bay View. I decided to take everything into my own hands and closed my savings account and the service, sent them there letter they requested along with the demand for a refund and why I expected a refund. No reply by date I chose.
Called them and they said that funds are non-refundable and there was a 90 day account review to see why we cancelled. I proceeded to tell her about some info I had found on possible refunds from there company. ( I will expidite this right away and some will contact you) is what I was told 3 times. Guess what 90 days is up, complaints are filed and another phone call is in order, cause now I’m even more pissed than before for getting taken advantage of in a not so desireable situation. Just want my fee’s back!
We sent a letter to the company at the address given by the consumer and asked them to publicly respond to this complaint.
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