Date This Problem Happened: November 21, 2011

State You Live in: Washington

Race/Ethnicity: White

Age Range: 21-35

Total Amount of Fee Paid: $2,757.50

Company Name: Next Generation Debt Settlement

Company Address:

20 Truman
Suite 109
Irvine, California 92620

Company Telephone Number: 877-807-0312

Website of Company: next settle.com

Consumer Statement:

I signed up with Next Generation Debt Settlement or whatever name they go by. I tried several times to contact customer service about my account. I could never talk to a manager or a person who could help me. The receptionist said they would call me back. I sent emails and called several times. So I started to get concerned that this was possibly a scam. I did some research and found that others were having the same issues. Not only is this a scam but it seems they are using different business names. They owe me $2757.50 and I’m following the refund guide.

Consumer Action Taken:

I will be sending a certified letter requesting a full refund.

Note:

The Myvesta Foundation sent a letter to the company at the address given or found and asked them to publicly respond to this complaint.

Update 12-28-2011

If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.

If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose