Date This Problem Happened: November 21, 2011
State You Live in: Washington
Age Range: 21-35
Total Amount of Fee Paid: $2,757.50
Company Name: Next Generation Debt Settlement
Irvine, California 92620
Company Telephone Number: 877-807-0312
Website of Company: next settle.com
I signed up with Next Generation Debt Settlement or whatever name they go by. I tried several times to contact customer service about my account. I could never talk to a manager or a person who could help me. The receptionist said they would call me back. I sent emails and called several times. So I started to get concerned that this was possibly a scam. I did some research and found that others were having the same issues. Not only is this a scam but it seems they are using different business names. They owe me $2757.50 and I’m following the refund guide.
Consumer Action Taken:
I will be sending a certified letter requesting a full refund.
The Myvesta Foundation sent a letter to the company at the address given or found and asked them to publicly respond to this complaint.
If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.
If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.
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