It appears someone is using the BBB to spoof emails to get people to go to various sites.
The BBB says, “Better Business Bureau is issuing an urgent SCAM alert cautioning businesses and consumers about an email that looks like it is from BBB, with the subject line “Complaint from your customers.” This e-mail is fraudulent; ignore its contents and delete it immediately.” – Source
Readers have forwarded several emails to me that appear similar but have different addresses they are sent from. The sender address includes firstname.lastname@example.org, email@example.com, and firstname.lastname@example.org.
The emails contain the same message:
The Better Business Bureau has been sent the above referenced complaint from one of your associates in respect of their business relations with you.
The detailed information about the consumer’s concern is contained in attached document.
Please examine this case and let us know about your standpoint.
Please click here [link] to answer this complaint.
The emails are signed by various names including, Anita Emil, Shawna Davis, Stacie Nieves and have the BBB address on them of:
Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838
Sample BBB Scam Alert Email
The BBB warns consumers to not click on the link contained in the emails and if you already have, to run a full virus check of your computer.