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DebtPro123 – Consumer Complaint – 8-6-2012

Consumer Statement:

We began a debt settlement program with Debt Pro 123 in September 2010, with the understanding that we would have a certain amount taken from our bank account monthly, and after a few months, they would contact our creditors and settle our accounts for less than the full amount owed. We were told that our debt would be eliminated by August 2013. So far, they have collected almost $20,000 from us, with no settlement results.

Consumer Action Taken:

I have called Debt Pro numerous times and talked to the customer service reps (who do not speak fluent English & do not understand English). I have asked to speak to an account manager or “debt negotiator”; then they have to schedule an appointment time for someone to call me & most of the time, I get no call back. They do not communicate with us. We have no idea what is going on with our money. They do not send us copies of any transactions or account information.

Date This Problem Happened: July 26, 2012

State You Live in: California

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid: $18,020

Company Name: DebtPro123

Company Address:

3972 Barranca Parkway J212
Irvine, CA 92606

Company Telephone Number: 877-388-0231

Website of Company:

If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.

If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

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This is information that was submitted by a third party and not generated by or Steve Rhode.

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