I Have an Outstanding Payday Loan With Check ‘n Go and Not Sure What to Do. – Angel

“Dear Steve,

I have an outstanding payday loan and I’m at wits end of options

Hi I took out a loan with check n go for 2400 not fully reading the contract I didn’t notice how high the interest rate was.

I was in a horrible situation at the time and I desperately needed money.. Just had a newborn, moved into a new home and my car tore up on me.

This is the only loan I have but I have other bills that are a must pay as far as my rent, lights, car, insurance and groceries .. The payments are bi weekly for the loan in the amount of 219 which I can not afford with my rent being 709 lights nd groceries 300 car & insurance 350 and my monthly income is only $1200-$1400 due to me being on commission.

I’ve thought about consolidating it I’m afraid of going to jail nd I do not want my credit messed up badly.. I’m willing to pay them monthly at a lower rate but I’m insure of how or wat to do


Dear Angel,

I understand how you were in a panic and the payday lender probably made borrowing the money seem easy.

Check ‘n Go is a member of the Community Financial Services Association of America (CFSA). As a member they agree to offer an Extended Payment Plan (EPP) to consumers. The local store may not have mentioned this to you unless you specifically ask about it.

According to the CFSA:

A customer must ask for the EPP by close of business on the last business day before the loan due date by returning to the office where the loan was originated or by using whatever method was used to obtain the loan. To receive the EPP, a customer must sign an amendment to the loan agreement reflecting the new payment schedule.

Under an EPP, a customer may pay the transaction balance in four equal payments coinciding with periodic pay dates.

There is no charge to enter into an EPP. However, if a customer defaults on an EPP, a lender may charge an EPP fee and accelerate payment on the balance remaining, as authorized by law.

The lender will not begin collection activities while a customer is enrolled in the EPP as long as all obligations under the EPP are met. If, however, a customer does not repay the loan as agreed to in the EPP amendment, a company may take action to collect the outstanding balance. In the case of default, a customer may also be subject to additional fees and charges as provided for in the loan agreement or by law.

A customer is allowed to utilize an EPP at least once in a 12-month period. – Source

If the local store you took the loan out from says they don’t know about the EPP, then contact the corporate headquarters and ask.

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Check ‘n Go says the contact information for account service is:

Online Payday Loan Account Service
Attn: Customer Service
Phone: 1-800-723-7022
Email: customerservice@checkngo.com

If you investigate that option and it turns out to not be affordable to you then your options become limited.

Rest assured you will not go to jail over this debt. And if you can’t afford the EPP payment and default on the debt then it will most likely appear on your consumer credit report as a bad debt. But being reported negatively is really the least of your concerns and it’s something you can deal with after you resolve this debt.

I’m going to give you some homework here. After you do it come back to the comments section of this post and leave a comment to update me on what you find out.

I’d like for you to talk to the local store or corporate about the EPP and when you respond, let me also know what state you live in.

Please post your responses and follow-up messages to me on this in the comments section below.


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Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
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16 thoughts on “I Have an Outstanding Payday Loan With Check ‘n Go and Not Sure What to Do. – Angel”

  1. I also have a have a Payday loan in California with check and go in collections. I was making payments with the collector but lost my job. They told me they were gonna take me to court. When I do start working is it possible for them to garnish my wages as they said they would do?

  2. Hello Steve. I owe Check n Go. I’m aware that its in collections. When the collection agency first called me to make arrangements, I didn’t follow through with them due toe being laid off. Today they called saying if I couldnt pay that I will be prosecuted. I said I didn’t have it. Then they said I need to pay 50 dollars today to keep me from being prosecuted. Finally when I was able to get the money and I called to make the payment, noone answered. Also when I did speak to someone, they never asked for my social or anything to verify my account with….they were able to pull my file from my number on their caller I’d. So since I did not make the payment today….can they prosecute me?

  3. I have the same problem I owe check n go money I did owe three hundred something I paid the debt people 100 dollars in one month then I had to pay 119.20 my last check I’m suppose to pay them 119.50 with this check but I won’t have money for it can they take me to court for a lowsey 119.50

      • it was the collection dept for check n go in texas. they stated that the laws are different here and i can be in big trouble.

          • yes i do but i have been unemployed and need time to repay i gave them 100 but cant pay anymore for about a month. thats when they said they would turn it over to the DA

          • This is what i found so far…..

            State law prohibits splitting (dividing the loan into two separate loans). Some lenders practice splitting to charge two separate set of fees on one payday loan. This means that they would get twice the amount of fees. Texas payday loans have maximum terms of 31 days and a minimum of 7 days. Further state regulations include prohibiting criminal prosecution to collect on a debt. A Texas payday loan can be renewed once monthly. All these regulations are in place as a protection to Texas residents.

          • The only way to get definitive information about loans in your state would be to get a legal opinion from an attorney who is licensed in your state.

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