Despite all legal knowledge and common sense I have joined Brookstone’s lawsuit against Citibank. I realized down the road that clients were charged different retainers. While some have paid 4000 dollars, others we charged 5000, 6000 (as in my case) and more.
It looks like the Bank of America case is lost and clients are now asked to pay again for an appeal. After reading your blog and making my own rather bizarre experiences with Brookstone I want to get my money back and get out of the contract with Brookstone.
The Citi case was filed in Federal court and was now moved to Superior court, which is not a good sign. Since 2011 when I signed up, no case specific work was done, if any work at all. Please let me know how you would attempt asking for a refund and a termination of the contract.
I am wondering all along if all the clients that seem to complain online have actually filed complaints with the BAR or the District Attorney’s Office and if Brookstone is currently under investigation. Your advise is greatly appreciated.”
I have not been following the Brookstone mass joinder case closely. But I certainly have not heard of any major victories with the mass joinder approach in general against the mortgage companies.
Any disgruntled client of any debt relief company should first talk to the debt relief company, or in this case Broostone, and express your discontent and wishes.
If at all possible it is preferable to work out a satisfactory resolution to both parties through a mutual agreement rather than a confrontation.
To help you in your desire to seek a resolution to your situation you should read my guide How to Try to Get a Refund From a Debt Relief Company.
The guide lays out a logical approach to dealing with trying to reach a satisfactory resolution to problems with any debt relief company.
Please post your responses and follow-up messages to me on this in the comments section below.