National Student Loan Assistance Center – Consumer Complaint – February 14, 2014

Consumer Statement:

I was called by this company to help with my student loans. I was interested in a forbearance. They told me of other programs that I was eligible for. They asked for my PIN. I was told by them that they are the the student loan department and that they have power to consolidate my student loans. I was told I needed to pay the underwriting fee of 699.00 to get the new payment of 0 dollars a month. They have began to take money out of my checking account from that bank statements that they requested.

Consumer Action Taken:

I called to cancel ” 100% guaranteed” and they don’t answer their phones anymore. I have charged back my credit cards and am taking care of this. 

90 E. Fort Union Blvd., Suite 100, Salt Lake City, UT 84047
[email protected]

Date This Problem Happened: December 13, 2013

State You Live in: Kentucky

Race/Ethnicity: White

Age Range: 21-35

Total Amount of Fee Paid: $699

Company Name: National Student Loan Assistance Center

Company Address:

90 E. Fort Union Blvd.
Suite 100
Midvale , Utah 84047

Company Telephone Number: 866-593-1004

Website of Company:

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