I’m reposting information that I had posted as a comment on the article about the Allegro Law debt settlement mess.
I wanted to make sure that people who were Allegro Law debt management clients saw this important information.
Attention All Allegro Debt Management Clients
I have made special arrangements for you with Cambridge Credit Counseling to transfer your accounts to and to receive exceptional customer service. I got you a dedicated counselor and I have spoken to her and filled her in on the whole Allegro mess. Her name is Tinamarie Cangemi and her direct number is toll-free 888-850-9432.
While you are more than welcome to terminate your debt management program with Allegro and switch to any provider, I suggest that you call Tinamarie for help in switching to them. She already has a process for an orderly transfer of accounts and I will be in touch with her if she needs any help with the whole Allegro Law mess.
If you are getting less than satisfactory customer service from Allegro Law’s underlying service provider, AmeriCorp, you are waiting on hold for long periods of time for help or you are not getting access to your account information, I suggest that you consider transferring your debt management account to Tinamarie at Cambridge Credit Counseling to get the level of care and service you expect. She is on the East Coast in Massachusetts so be aware that she is probably easiest to reach 9-5 ET.
If you have any issue with or praise for Tinamarie, I want to to let me know immediately in the comments here.
Just for history, Cambridge Credit Counseling had some issues many years ago that you might find on the web. The old management was removed and a new dedicated team of professionals has worked very hard to build a strong debt management company. Give them a chance. You deserve better service than you are getting with Allegro Law and AmeriCorp right now. Source