Credit counseling service account being moved to another. Here is the email I just received.
“Dear JONATHAN ,
As a valued client of Credit Counselors Corp, we are writing to inform you that as of today, your account with us has been transferred to Christian Credit Counselors, a nonprofit 501(c)(3) credit counseling agency with an A+ rating with the Better Business Bureau who has been in business for more than 25 years. Moving forward, Christian Credit Counselors will be managing and servicing your Debt Management Plan.
Within the next few days, Deborah Boling, a certified credit counselor from Christian Credit Counselors will be reaching out to you via email and/or phone to review your account information to ensure a smooth transition and avoid any disruptions to your plan. Please direct all future questions and changes to your account to [ ] or via email at [ ] as we will no longer be handling your account.
It has been a privilege to serve you and we wish you the best on your journey toward financial freedom!
Credit Counselors Corp.”
How do I protect myself? The email was the first I had heard of any sale? of my account.
I’m not sure there is anything to worry about here. It sounds like your old group, that actually has an F rating with the BBB sold your account to a new debt management provider. Nothing nefarious in that.
The new group, Christian Credit Counselors, appears to be accredited with the BBB and has an A+ rating.
These transfers can get tricky and you absolutely want to play an interactive role in your account being transferred. The big issue is to make sure the payment and creditor disbursement does not run off the rails.
A good debt management company will work with the creditors during an account transfer so everyone is on the same page about what is going on.
If you want to checkout the new company then these links might be helpful.
Just on the face of the information you sent, I would not be alarmed.