A very kind reader forwarded me an email they had received from a company identified as ACS Incorporation. It is easy to understand how a consumer receiving such an email could emotionally react and think it might some legitimacy. However some careful and levelheaded research will quickly show it is just a scam to scare consumers to extract money they don’t need to pay.
I tried repeatedly to call Shaun Smith at the telephone number identified below. It would not connect.
The scam email has a few choice parts that made me laugh.
1. “You accepted to return the funds from this aforementioned pending loan.”
What does that even mean? Is the alleged loan active? The fake collection request never says who the loan is with. And what is an unidentified pending loan. Is the loan pending approval or pending payment?
2. “…a chance to take care of this issue outside of the Court without you having a report on your Credit History and SSN.”
You can’t report a debt against a Social Security Number. And it goes on to say, “as we were investigating your profile credit bureau & social security administration we need some right answers from your side.”
If you want some answers from my side I guess I’ll have to stick with it’s bullshit. That’s my answer.
3. So what is the balance?
The scam collection email says the consumer allegedly had a $2,573.81 loan and says the balance amount is $300. But it then says “On a case to case basis, you may be given the solution to pay 45-55% of the pending amount in the same month & a 30 days extension to settle the rest of the settlement amount as mutually agreed.”
So is that a settlement on the balance due or on the full bogus amount claimed. Logic, clarity, and math are not leading skills from these brainiacs.
4. “THIS CASE IS UNDER INVESTIGATION WITH MAJOR CREDIT BUREAUS.”
The only investigation a credit bureau is going to do is a consumer initiated request to validate the debt. Creditors don’t launch investigations with credit bureaus and collectors certainly don’t.
In 2016 the State of Washington issued an alert to residents to avoid the ACS Incorporation collection scam. The State said, “The Washington State Department of Financial Institutions (DFI) warns consumers that before doing business with a financial institution, company, or individual, they should make sure that the entity is properly licensed. Consumers are urged to verify license status prior to giving the financial institution, company, or individual any nonpublic personal information, such as social security number or bank account number or access.” That’s good advice.
Balance Amount: $300.00
Case File Transferred to ACS: -DECEMBER 2017
Having checked your Social Security Number through our National Checking Database System, and finding out that you have been never charged for a fraud activity, A.C.S has decided to give you a chance to take care of this issue outside of the Court without you having a report on your Credit History and SSN. In order to avoid a lawsuit of $2573.81 against you, we request you to kindly pay the Court Restitution Amount which is $300.00. If you settle this matter today, you may be entitled to get some percentage of deduction on the restitution amount. You will have to send us a promissory note in order to hold your case file from being sent to the courthouse. On a case to case basis, you may be given the solution to pay 45-55% of the pending amount in the same month & a 30 days extension to settle the rest of the settlement amount as mutually agreed.
As we were unable to reach you so we are sending you this final notification through email. This legal matter will require your cooperation, so kindly get in touch with the department to make a payment and freeze down this case.
As you are a defaulter on this credit, the following counts are likely to be represented against you at local County Courthouse:
(1) VIOLATION OF FEDERAL BANKING REGULATION
(2) COLLATERAL CHECK FRAUD
(3) THEFT BY DECEPTION
Once the court action is initiated and a Judgment / Decree against you to recover the balance amount with the cost of lawsuit is received, we may need to ask the court to give one of the following order, should the debt remains unpaid:-
Warrant of Execution (Exceptional Attachment Order). Seizure and sale of movable non-essential assets/property by a County Court Bailiff /Sheriff Officer.
If you are under any state probation or payroll we need you to inform your reporting officer or manager about what you have done in the past and what would be the consequences once the case has been downloaded and executed in your name. If we do not hear from you within 48 hours of the date on this letter, we will be compelled to seek legal representation.We reserve the right to begin litigation for intent to commit wire fraud under the pretense of refusing to repay a debt committed to, by use of the internet and your SSN. In addition, we reserve the right to seek recovery for the balance due, as well as legal fees and any court cost incurred.
The Factual Basis for the complaints is as follows:
You accepted to return the funds from this aforementioned pending loan.
And as per the agreement, the funds have yet to be returned and the collateral has proven to be null that is to say of no value.
At present, ACS INC is seeking either of the following remedies:-
All funds to be returned as per terms of the initial contract.
as we were investigating your profile credit bureau & social security administration we need some right answers from your side. Also, we would like to know when you can pay the requested $300.00 to settle this case.
To resolve this issue contact us during the working hours Monday to Friday 09:00 AM to 05:00 PM EDT on 423 453 4592 and ask for SHAUN SMITH or reply back to this email to get in touch with the representative.
NOTE: THIS CASE IS UNDER INVESTIGATION WITH MAJOR CREDIT BUREAUS.