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Will I Have to Still Pay the Full Amount After Settling My Debt With ClearOne Advantage?

By on February 15, 2018

Question:

Dear Steve,

$85,000 in debt, credit cards and loans, began the debt settlement process with ClearOne Advantage a little over a year ago.

One of the loans that was completely settled, paid as agreed by ClearOne, as of a month ago is still reporting me as not having paid for over a year on my credit report. The account is shown as still open, and as me owing more than I did in the beginning, with it increasing with interest. It doesn’t say anything on the report about it being settled, but says it is “handled by credit counseling”. I have disputed this on my TransUnion report, contacted the company directly, and contacted ClearOne about it, but it has not been resolved. Is it possible I am still going to have to pay what they say I owe?

Bren

Answer:

Dear Bren,

It’s way too early to start leaping to any conclusions. It is possible the debt has been settled in full and all we have here is a credit reporting inaccuracy.

Just call your representative at ClearOne and ask for a copy of the settlement letter or agreement from the creditor. Then attach proof of your payment in accordance with the agreement and never lose those papers.

To help support your claim the credit report information is incorrect you can forward copies of those two pieces of information to the credit bureaus as proof the debt is resolved.

Without the proof the company made a settlement offer, you accepted it and made the settlement payment you really don’t have sufficient evidence to support a claim it was settled and resolved.

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About Steve Rhode

Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.

One Comment

  1. Bren

    February 15, 2018 at 4:05 pm

    Asked question about ClearOne Advantage

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