Consumers Energy is warning customers — especially seniors — of a scam that includes people posing as Consumers employees in an attempt to access credit card information.
According to a statement, customers have received calls from a person claiming to be a Consumers employee offering a special program. The caller tells the customers they have to pay a small fee and provide a credit card number to be enrolled.
The Jackson-based utility said it does not offer this type of billing program, and it does not contact customers directly to enroll them in payment programs.
The utility urges customers not to give out credit card information for work they have not requested. If customers receives a call like this, they should hang up and call Consumers Energy at 800-477-5050 to discuss their accounts.
Anyone with information about these incidents is asked to contact Consumers’ security office at 800-760-3295 or their local law-enforcement agency.
Source: Jackson News