Readers have all the best questions. Inquiries if one or another company is legitimate are very difficult to answer.
For the record, I’ve written about American Debt Relief in the past. You can see American Debt Relief posts here.
The word legitimate is a lot like the word scam. You never know what exactly the word means to each person.
If legitimate, the company has a physical office and is registered to conduct business in their state.
According to the BBB, American Debt Relief is located in Texas. The State of Texas says American Debt Relief, LLC is located at 701 Brazos Street, Suite 720, Austin, Texas 78701. That office appears not to be the physical location of the company but the address of their registered agent for the State.
The State of Texas data says the mailing address is 6860 Dallas Parkway, Suite 200, Plano, Texas 75024. That address appears to be a virtual office location. – Source
The Suite 200 address is the address American Debt Relief lists on its website as the company address.
So I don’t know where the physical office is that employees work at.
I also noticed that the LLC that is actually the sole member of American Debt Relief is a company named Tex Mex III Trust.
The State of Texas did not have a company registered to do business under the name Tex Mex III Trust.
BBB Results Seem Disjointed
The BBB says the company has an A+ rating but is not accredited by the BBB. But then the customer review rating is 1.67 out of 5 stars.
One of these things is not like the other.
The customer reviews are not wonderful. – Source
And Then It Just Gets Wierd
I noticed that the company left an email address of @crpartners.com when answering a consumer BBB complaint.
“Good Morning ******** My name is Claudiu ****** and I am the Director of Client Success with American Debt Relief. I am in receipt of your complaint and would like to discuss further further your concern. Please feel free to call/email at your convenience. Best Regards, Claudiu ****** email – **************@crpartners.com phone – ************”
That email address is used for Credit Associates as well. – Source
“Greetings ****** My name is Claudiu ****** and I am the Director of Client Success here at Credit Associates. I am in receipt of your complaint and I had out IT department search our Database and unfortunately your information doesn’t come up within our system/s. I am positive that the phone calls you are referring to have not been generated by our company. Please feel free to reach out to me to further discuss your concern. Best Regards, Claudiu ****** Ph ************ Email **************@crpartners.com” – Source
The BBB consumer reviews for Credit Associates are terrible. Read them here. They have 1.86 out of five stars.
A listing for a company named NetDebt seems to use the same email address.
Information is written by the company
Need relief from Credit Card Debt? NetDebt works with your creditors to settle your debt for a fraction of what you owe, with no upfront cost. Call 800-979-6812 to discuss your debt relief options and find out how much you could save today.
6400 Pinecrest Drive, Ste 400
Plano” – Source
How Many Different Companies Are Involved
The other two companies that appear to be related to American Debt Relief all say they are located in Texas but at different addresses. But the person Claudiu Inocan seems to be involved or an employee or representative of each of them.
That seems strange to me.
And then there was someone named Kisca Crowe that was listed as an HVC Negotiator. I have no idea what that is.
I recommend that anyone considering using such a company read the following free guides.
- The Ultimate Consumer Guide to Checking Out a Debt Relief Company Before You Sign On the Line
- 10 Must Do Steps to Find the Best Counseling or Settlement Company for You
- How to Check Out a Business or Company to Avoid Getting Scammed or Ripped Off
This might be the perfect time for readers to listen to this recent podcast before leaping for any of these three companies if you can’t get comfortable answers.
Listen to the Podcast
Easiest way to listen – Say “Hey Siri play Get Out of Debt Guy Podcast” or “Hey Alexa play Get Out of Debt Guy Podcast”
Easiest way to subscribe – Say “Hey Siri subscribe Get Out of Debt Guy Podcast”
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