Please share your experience with this debt collection company and provide your review and feedback, in the comments section below.
The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt collection company. Here are some potential questions you might be able to provide feedback about.
- Did the debt collector treat you professionally?
- Did the debt collector call you at appropriate times of the day or days of the week?
- Was the debt collector helpful in assisting you or did they attempt to threaten, harass, or intimidate you?
- Did the debt collector threaten you with legal action?
- Do you feel you were abused by the debt collector, if so, why?
- Was the debt collection company easy to communicate with?
- Did the company respond to your communications promptly?
- Was the debt collection company able to prove that you actually owed the amount they were attempting to collect from you?
- Did you have a really good experience you can share?
- Did you have a bad experience you want to share?
It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt collection company itself, be it good, bad, or indifferent.
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This company has been calling mine and my husbands extended family for the past week saying that they have a warrant out for my husbands arrest and that if he doesn’t call them back within 3 hours they’re going to serve him with papers. He called the number back, and they said they are trying to collect on a debt, but wouldn’t tell him what the debt was for. They just called my home phone 3 times in a row, and screamed at me to “stop lying to them” and that they needed to know if I was home to sign for legal papers for my husband. We have filed a complaint with the ftc on them.
Here is what you can do. Call the local court house and ask them to look to see if there has been a lawsuit filed against you. They can’t serve a summons without first filing a lawsuit.
If there is no lawsuit, then, what’s that tell you?
Checked it out that there isn’t any type of lawsuit or anything against us. The last time they called I told them the call was being recorded upon the advice of my attorney and they immediately hung up on me.
Good for you.
Steve, in my state (Connecticut), some suits are actually served on the defendant and then filed by the plaintiff with the court (this shows the court that the defendant has notice of the suit before it is filed with the court). ‘Summer’ and her husband also have rights under the Fair Debt Collection Practices Act and should find a local attorney to help her file suit against Universal. You can find a good consumer law attorney by going to the website of the National Association of Consumer Advocates, http://www.naca.net.  It sounds like threats are Universal Filing’s m.o. and they should be sued to learn their lessons.Â
Thanks for the comment.