“Dear Steve,
I am in need of advise, i had a gym membership with ep fitness in el paso, texas. I completed my 2 year contract and then went to a month by month basis. I started having back problems and could not go to the gym anymore so i sent a cancellation notice but received a call advising that if i had a balnace i could not cancel and my balance would keep going up. The amount gets taken out of my savings account so the gym also attached the return fees for no funds. The balance is only about 200 dollars, but i make minimum wage and money is kind of short since i was only paying 20 dollars a month. my credit is already ruined but it’s a matter of principal. Any advice.
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Thank you
Juan”
Dear Juan,
What was the reason they gave for not canceling? Did they say the contract stated you can’t cancel with a balance?
How much was the balance you owed at the time you cancelled?
Update me in the comments section below.
Dear Steve. Juan here again sorry about the missing details. Follow up details as follows : the balance on the time of cancellation was only 100 dollars, and they did say that i could not cancel with a balance. I understand sometimes you just have to bite the bullet but is there anything to do, how can these gyms get away with practices like these. Can a gym take you to court and collect outrageous fees. Any feedback would be very helpful. Thank you , Juan
Do you happen to still have your original gym contract sitting around?
Dear Steve. Juan here again sorry about the missing details. Follow up details as follows : the balance on the time of cancellation was only 100 dollars, and they did say that i could not cancel with a balance. I understand sometimes you just have to bite the bullet but is there anything to do, how can these gyms get away with practices like these. Can a gym take you to court and collect outrageous fees. Any feedback would be very helpful. Thank you , Juan