Each of us lives only now, in this brief instant. The rest has been lived already. So make the most thoughtful choices you can today that will lead to a better future.
Steve's Thought of the Day
Stop drifting and hoping a magic solution will appear. Instead, you can participate in rescuing yourself. Find peace by pursuing facts through trusted advisers and research rather than the blind trust of salespeople trying to sell you something by almost any means necessary.
Steve's Thought of the Day
Make decisions to deal with your debt with logic and facts, not assumptions, and worry about what other people will think. People who judge you will soon be forgotten. Nobody thinks about anyone that much.
Steve's Thought of the Day
The world is nothing but constant change. Your life is only a perception. Choose a way out of debt based on facts, not assumptions. Do what is best for your future because those that judge you will not feed you.
Steve's Thought of the Day
Do you have a greater responsibility to repair your financial past or your financial present and future? Make good choices that allow you to tackle your debt and immediately start building your emergency fund and saving for retirement. Tomorrow will be here before you know it. Lost time is a sin.
Steve's Thought of the Day
There is no sense in wasting a perfectly good financial mistake. Instead, learn from it and do better moving forward. The past is gone. Turn and face the future now.
Steve's Thought of the Day
Those who judge you for past financial mistakes are not your friends. So don't make choices about your future out of fear of what they may think. Instead, make choices based on truth, fact, and what is best for you moving forward from today.
Steve's Thought of the Day
Don't believe everything you think. Challenge your assumptions about getting out of debt. Do what is best for you, not others.
Steve's Thought of the Day
Is it less moral to file bankruptcy or to not take action that leaves you old, broke, hungry, and dependent on others?
Steve's Thought of the Day
If bankruptcy is so bad, why did our Founding Fathers specifically include it in the U.S. Constitution as protection for financial difficulties?
Steve's Thought of the Day
Maybe it is time to read what the Bible really says about bankruptcy instead of listening to the assumptions of others. Throw out your misperceptions and you'll be fine. (And who is stopping you from throwing them out?) - Marcus Aurelius
Stop listening to people that say bankruptcy is a last resort. It is neither first nor last. It is a tool like credit counseling, debt settlement, and others. For the best result, you need to use the right tool for the job.
Steve's Thought of the Day
People that tell you to avoid bankruptcy want to sell you something else are repeating something they heard or do not know what they are talking about. Get the facts and then make your own decision. Don't let an unskilled script-reading commissioned salesperson make life decisions for you.
Steve's Thought of the Day
Debt problems are like fingerprints. No two are alike. A one-size-fits-all solution will give you a one-size-fits-all result. You deserve better.
Steve's Thought of the Day
You are not your debt. Your value, self-esteem, and existence should not be defined by the money troubles you may be facing right now. Debt problems are solved with proper action, not guilt, self-hatred, and disgust.
Steve's Thought of the Day
Debt is nothing more than math wrapped in emotion. The math is easy, the emotional part leads us to do impulsive things. Not the right thing.
Steve's Thought of the Day
What type of money personality do you have? It is important to know. Take my online test now and discover how you unconsciously deal with money, credit, and debt.
Steve's Thought of the Day
How much retirement savings are you willing to throw away by dealing with your old debt instead of preparing for your financial future? Find how much you will lose by making the wrong choice. Use my online debt repayment calculator now.
Steve's Thought of the Day
Does it make more sense to ask for life-altering debt advice from an unskilled and untrained commissioned salesperson in a call center or an experienced debt coach like Damon Day that provides a customized solution for money troubles?
Steve's Thought of the Day
Throw out your misperceptions and you'll be fine. (And who is stopping you from throwing them out?) - Marcus Aurelius
Made a settlement with Mann Bracken, now another company is collecting on the same debt. What do I do? – Ryan
I’m married with 3 children. I own a house and my income has gone down through job changes, so I spend about 60% of my income on my house payment alone.
I had a discover card debt from 2003 of 4,000 or so dollars when I was younger and stupid. Last year I worked extra hard to get the money together to settle all of my old debts apart from my house and student loans, and I did that.
I was threatened with a lawsuit by Mann Bracken in the summer of 2010 (before they went belly up) for the 4000 discover card debt so I settled with them for 2500 dollars. I can’t find any paper work from them, and now I have been contacted by another debt company trying to collect on the debt.
Who do I go to in order to try and get some paperwork? Where would this be on file? Would discover card have had that info? Or was I scammed by Mann Bracken?
6 thoughts on “Made a settlement with Mann Bracken, now another company is collecting on the same debt. What do I do? – Ryan”
Rule #1: ALWAYS, ALWAYS, ALWAYS, keep your paperwork! The legal world is not so much about what really happened as it is about what you can prove happened. Also, do not expect Discover or anyone else on the collector side to be of any assistance in proving that you do not owe any amounts. Michael’s comments are excellent so please follow them. I’m gonna guess however this is not going to be about proving what you paid, but rather that you had a deal to pay less than the full balance. Discover will say you were merely making payments toward the total balance. Good news: Mann Bracken has very little credibility with anyone (even the courts) so you may get someone (judge) to listen to your story of a settlement, as this is shaping up as a he said/she said case (which can be won). Was the settlement part of a lawsuit? If it was, there may be some paperwork in the court file that may be of some assistance.
Did you settle the account by sending a lump sum of money in one transaction. or over multiple months with payments split up? You should go to the bank that your settlement payment(s) were drawn from and get copies of the monthly statements where payment(s) toward the settlement appear. Depending on the bank, you may have to pay a few dollars for the statements. Keep the documents in a safe place.
Who is it that is now collecting on the paid debt? Have they contacted you by phone only. or have you received mail from them? Have you discussed the fact that you settled this account with the collector? Have you received repeated calls?
“What does the debt collector have to tell me about the debt?
Every collector must send you a written “validation notice” telling you how much money you owe within five days after they first contact you. This notice also must include the name of the creditor to whom you owe the money, and how to proceed if you don’t think you owe the money”.
You have the right to request the collector cease communicating with you:
“If a collector contacts you about a debt, you may want to talk to them at least once to see if you can resolve the matter – even if you don’t think you owe the debt, can’t repay it immediately, or think that the collector is contacting you by mistake. If you decide after contacting the debt collector that you don’t want the collector to contact you again, tell the collector – in writing – to stop contacting you. Here’s how to do that:
Make a copy of your letter. Send the original by certified mail, and pay for a “return receipt” so you’ll be able to document what the collector received. Once the collector receives your letter, they may not contact you again, with two exceptions: a collector can contact you to tell you there will be no further contact or to let you know that they or the creditor intend to take a specific action, like filing a lawsuit. Sending such a letter to a debt collector you owe money to does not get rid of the debt, but it should stop the contact. The creditor or the debt collector still can sue you to collect the debt.”
If you request validation and no documentation is forthcoming yet collection attempts persist – you should contact an attorney experienced with FDCPA violations.
If you send a cease communication letter certified return receipt and receive the green card back (keep in a safe place), yet collection attempts persist – you should contact an attorney experienced with FDCPA violations.
Did you settle the account by sending a lump sum of money in one transaction. or over multiple months with payments split up?
One lump sum, I believe 2500.
Who is it that is now collecting on the paid debt?
Not sure right now. I’ve been too overloaded. Next time I get online I’ll have that name handy. I wanted to research them any way.
Have they contacted you by phone only. or have you received mail from them? Have you discussed the fact that you settled this account with the collector? Have you received repeated calls?
Only by phone. Nothing in writing yet. I did tell them last time that I paid it last year, and I told them I needed time to dig up the paperwork. Since I told them that, they have not called, but that was only 2 days ago.
Thank you for the resources (and the timeliness in which this was posted!) I will certainly use those. I’ve been so overloaded with work lately I just haven’t had the time to deal with this.
After first contact via telephone you should have received a written collection letter within 5 days. You may be dealing with an outfit who plays a little loose with debt collection laws.
Michael Kinkley is an experienced FDCPA attorney in Spokane WA. I would encourage you to contact him: (509) 484-5611
Take the time to write down a chronology of events on the account. Dates and times the collector called, from what number, what was said, save any voice mail that may have been left and then continue to document all contact.
You can certainly contact Discover and ask them if they have a copy of the settlement but I would be surprised if they came up with something. But never hurts to ask.
It’s too bad you can’t find anything to support the deal you might of struck.
You could contact the State of Maryland Bar and ask them who may have possession of the warehouse full of records that were abandoned.
Rule #1: ALWAYS, ALWAYS, ALWAYS, keep your paperwork! The legal world is not so much about what really happened as it is about what you can prove happened. Also, do not expect Discover or anyone else on the collector side to be of any assistance in proving that you do not owe any amounts. Michael’s comments are excellent so please follow them. I’m gonna guess however this is not going to be about proving what you paid, but rather that you had a deal to pay less than the full balance. Discover will say you were merely making payments toward the total balance. Good news: Mann Bracken has very little credibility with anyone (even the courts) so you may get someone (judge) to listen to your story of a settlement, as this is shaping up as a he said/she said case (which can be won). Was the settlement part of a lawsuit? If it was, there may be some paperwork in the court file that may be of some assistance.
Hi Ryan,
Did you settle the account by sending a lump sum of money in one transaction. or over multiple months with payments split up?
You should go to the bank that your settlement payment(s) were drawn from and get copies of the monthly statements where payment(s) toward the settlement appear. Depending on the bank, you may have to pay a few dollars for the statements. Keep the documents in a safe place.
Who is it that is now collecting on the paid debt?
Have they contacted you by phone only. or have you received mail from them?
Have you discussed the fact that you settled this account with the collector?
Have you received repeated calls?
You have the right to request validation of the debt:
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm
“What does the debt collector have to tell me about the debt?
Every collector must send you a written
“validation notice” telling you how much money you owe within five days
after they first contact you. This notice also must include the name of
the creditor to whom you owe the money, and how to proceed if you don’t
think you owe the money”.
You have the right to request the collector cease communicating with you:
“If a collector contacts you about a debt, you may want
to talk to them at least once to see if you can resolve the matter –
even if you don’t think you owe the debt, can’t repay it immediately, or
think that the collector is contacting you by mistake. If you decide
after contacting the debt collector that you don’t want the collector to
contact you again, tell the collector – in writing – to stop contacting
you. Here’s how to do that:
Make a copy of your letter. Send the original by certified
mail, and pay for a “return receipt” so you’ll be able to document what
the collector received. Once the collector receives your letter, they
may not contact you again, with two exceptions: a collector can contact
you to tell you there will be no further contact or to let you know that
they or the creditor intend to take a specific action, like filing a
lawsuit. Sending such a letter to a debt collector you owe money to does
not get rid of the debt, but it should stop the contact. The creditor
or the debt collector still can sue you to collect the debt.”
If you request validation and no documentation is forthcoming yet collection attempts persist – you should contact an attorney experienced with FDCPA violations.
If you send a cease communication letter certified return receipt and receive the green card back (keep in a safe place), yet collection attempts persist – you should contact an attorney experienced with FDCPA violations.
What state do you live in?
Did you settle the account by sending a lump sum of money in one transaction. or over multiple months with payments split up?
One lump sum, I believe 2500.
Who is it that is now collecting on the paid debt?
Not sure right now. I’ve been too overloaded. Next time I get online I’ll have that name handy. I wanted to research them any way.
Have they contacted you by phone only. or have you received mail from them?
Have you discussed the fact that you settled this account with the collector?
Have you received repeated calls?
Only by phone. Nothing in writing yet. I did tell them last time that I paid it last year, and I told them I needed time to dig up the paperwork. Since I told them that, they have not called, but that was only 2 days ago.
Thank you for the resources (and the timeliness in which this was posted!) I will certainly use those. I’ve been so overloaded with work lately I just haven’t had the time to deal with this.
Sorry, forgot, I live in Idaho.
After first contact via telephone you should have received a written collection letter within 5 days. You may be dealing with an outfit who plays a little loose with debt collection laws.
Michael Kinkley is an experienced FDCPA attorney in Spokane WA. I would encourage you to contact him: (509) 484-5611
Take the time to write down a chronology of events on the account. Dates and times the collector called, from what number, what was said, save any voice mail that may have been left and then continue to document all contact.
You can certainly contact Discover and ask them if they have a copy of the settlement but I would be surprised if they came up with something. But never hurts to ask.
It’s too bad you can’t find anything to support the deal you might of struck.
You could contact the State of Maryland Bar and ask them who may have possession of the warehouse full of records that were abandoned.