Universal Fidelity LP – Consumer Complaint – 2-29-2012

Date This Problem Happened: February 28, 2012

State You Live in: Washington


Age Range: 36-50

Total Amount of Fee Paid:

Company Name: Universal Fidelity LP

Company Address:

P.O. Box 941911
Houston, Texas 77219

Company Telephone Number:

Website of Company: payuflp.com

Consumer Statement:

I received a very official looking letter on 2/28/2012 from Universal Fidelity LP stating that I owe $23.16 to the successor of Hollywood Video for two rentals in Sept.2009. It seemed fishy to me that it would be almost 2 1/2 years ago, and the amount seemed weird to me…too much for a late fee, and not enough for the cost of dvds, also, I was very careful to return my videos, and I’m pretty positive that we’d stopped renting from Hollywood Video at that time since my husband (who I was dating at the time) had a membership at Blockbuster, and he was bringing videos over to my place.

Consumer Action Taken:

I haven’t contacted them yet, as I don’t think it’s legit. Seems like many people are dealing with this, so I figure I’ll wait and see what happens.

If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

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5 thoughts on “Universal Fidelity LP – Consumer Complaint – 2-29-2012”

  1. I am going to recap every step that you need to take .Remember, after the filing of the complaints with FTC and  BBB,  call the company and notify that you dispute the validity if this debt.(flip letter over and you will see that in the first paragraph). http://www.bbb.org/complaint and http://www.ftc.gov. Easy to file complaints on both sites.

  2. I forgot to post the FTC’s web address: http://www.ftc.gov. Spoke with a FTC representative who stated that  you must put in your complaint that you think this is a scam. Only then will they consider investigating the company.

  3. I’m checking with the Better BusinessBureau right now. Waiting for my call to be answered.
    My son received a notice too for 3 dvd’s from 2009. Two of the movies listed are not his type of movies to have borrowed.


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