Date This Problem Happened: March 7, 2012
State You Live in: Virginia
Age Range: 51-65
Total Amount of Fee Paid:
Company Name: Universal Fidelity
PO Box 941911
Houston, TX 77094-8911
Company Telephone Number: 281-647-4156
Website of Company: uflp.com
I received a letter from Universal Fidelity, LP, PO Box 941911, Houston, TX, 77094-8911 seeking to recover a “debt” from Hollywood Video from April and Decemer 2009. Hollywood Video has been out of business for years. I disputed this charge of $17.16, which they said they could settle for 50% of the balance. They told me they were collecting for First Term Lenders Liquidating Trust, 8800 Southeast Sunnyside Road, Suite 202, North Clackamas, Orgegon, 97015, but could not supply a phone number. I was told instead if I wanted to dispute the claim to go to the Universal Fidelity website at uflp.com, but when I went there the “dispute” function would not work, Windows citing that it was improperly set up. I have filed a complaint with the Federal Trade Commission, and mine was not the first. Universal Fidelity also could not supply receipts for these transactions, or lack thereof. If you could help me resolve this I would be most grateful. Thank you.
Consumer Supplied Documentation:
If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.
If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.
Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.
If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose