Date This Problem Happened: November 1, 2011
State You Live in: Idaho
Age Range: 21-35
Total Amount of Fee Paid: $2,000
Company Name: Consumer Advocates Group
11901 Santa Monica Blvd
West Los Angeles, CA 90025
Company Telephone Number: 866-214-0750
Website of Company: consumer-advocates-group.com
I paid $2000 when the Consumer Advocates Group guarenteed they would lower my morgage payments to $524, per month, by January 2012.
Consumer Action Taken:
I paid them in November/December. The website they created hasn’t been updated in months. They don’t respond to my emails. The fax doesn’t work and the phone number will not go through. I have requested the refund, but no response. When I posted a Trustlink complaint, they responded with: “Did you just post this about our company?”. I also filed a BBB complaint. We are being evicted May 28th, so I just want my refund. The email address is firstname.lastname@example.org. The address is 11901 Santa Monica Blvd, Suite 574, West Los Angeles, CA 90025.
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