Facebook Advertisement Leads to Eyelash Product Scam. – Marina

“Dear Steve,

I’m 19 and I’m fairly new to the world of internet scams, so when I saw an add on facebook advertising an eyelash product I decided to give it a try. I submitted my information and waited for the email. It never came…so I used the site’s information to request a cancellation, I never heard back, never received my product, and when I checked my bank account sometime later I realized I was being charged! I tried calling the number and submitted multiple emails but I never heard back.

I didn’t know that it was a fake “risk-free trial” program! What should I do to get out of continuously being billed? I’m not sure how to deal with the scam, and I do not want to continue being charged so much money for the rest of my life! Will I have to take this to court? Is there any inexpensive way to just cancel my subscription to this website? Please help!


make up

Dear Marina,

This is a great opportunity to learn a valuable life lesson, always be sure to read the terms and conditions of any offer to understand who you are dealing with and what they intend to do.

It is not unusual for people to be easily roped into these recurring payment traps. The companies make it easy to enroll but hard to get out. They know some people will just give up trying and keep paying the money.

Frankly, there is the easy way to deal with this and all the other options.

The easiest way to deal with this would be for you to go in and visit withe the kind people at your bank. Explain to them what has happened and ask them if they can either put a permanent block on these debits, or, if they can’t, ask them to change your bank account number to block all further debits.

If you take those steps you can immediately stop more money from coming out of your account. If you file complaints and take the company to small claims court and resolution you’d get would take forever and they’d still be hitting your account.

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Please post your responses and follow-up messages to me on this in the comments section below.


You are not alone. I'm here to help. There is no need to suffer in silence. We can get through this. Tomorrow can be better than today. Don't give up.

Damon Day - Pro Debt Coach

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