Question: Dear Steve, I bought a car from Drivetime with a 30-day warranty. Unfortunately, I had to take it to a garage and found extensive rust damage under the vehicle. Drivetime told me to turn in an estimate, which was $4000. They refused to have the car fixed even though the garage wrote that the …
Question: Dear Steve, I am having a hard time with my new auto loan contract only have had a vehicle for about 3 weeks and they have told me that I can not drive rideshare services because they still own my vehicle this was a major reason I purchased the vehicle in Question from Drivetime. …
Question: Dear Steve, I purchased from Drivetime in July 2015 a 2008 Ford. When I purchased the vehicle I asked for a bumper to bumper warranty that covers everything because I’ve had vehicle problems before not covered. They assured me the warranty I purchase covers everything, including even a burned out tail light. My Bad, …
The Consumer Financial Protection Bureau (CFPB) today took its first action against a “buy-here, pay-here” car dealer. The dealer, DriveTime, harmed consumers by making harassing debt collection calls and providing inaccurate credit information to credit reporting agencies. DriveTime must pay $8,000,000 as a civil money penalty, end its unfair debt collection tactics, fix its credit …