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Tag Archives: CFPB

Discover Bank Screwed Over Student Loan Holders Says CFPB

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Today the Consumer Financial Protection Bureau (CFPB) took action against Discover Bank and its affiliates for illegal private student loan servicing practices. The CFPB found that Discover overstated the minimum amounts due on billing statements and denied consumers information they needed to obtain federal income tax benefits. The company also engaged in illegal debt collection tactics, including calling consumers early ... Read More »

    CFPB Sues Participants in Robo-Call Phantom Debt Collection Operation

    Bureau Also Obtains a Temporary Restraining Order to Halt Illegal Operation and Freeze Assets of Operation’s Leaders WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) announced today that it has filed a lawsuit against the ringleaders of a robo-call phantom debt collection operation, their companies, and their service providers. The debt collectors, using various aliases, allegedly deployed automated calls ... Read More »

      CFPB Stops Bad Check Debt Collector From Frightening Consumers

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      Today, the Consumer Financial Protection Bureau (CFPB) announced an enforcement action against a nationwide debt collection operation and its chief executive officer for using deceptive threats of criminal prosecution and jail time in order to intimidate consumers into paying debts for bounced checks. The company also misled consumers into believing that they must enroll in a costly financial education program ... Read More »

        Let The Game of Whack-A-Mole Begin: Feds Put Forward New Payday Rules

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        If there’s any industry that has mastered the art of the loophole, it’s high-cost lending. When faced with unwanted regulation, lenders are well-practiced at finding an opening that will allow them to charge triple-digit interest to their customers. As we have reported, they’ve been playing a giant, ongoing game of whack-a-mole with regulators and lawmakers in states across the country ... Read More »

          CFPB to Let Consumers Publicly Share Story of Problem With Company

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          Mar 18 2015 By Richard Cordray Since we started accepting complaints in July 2011, we have handled more than 550,000 from people all over the country about problems in the financial marketplace. These complaints help us understand the problems you face and focus our efforts to protect consumers like you. While you can see hundreds of thousands of these complaints ... Read More »

            We took a look at arbitration agreements and here’s what we found

            With a little education and guidance your life after bankruptcy will be awesome.

            Mar 10 2015 By Will Wade-Gery Tens of millions of consumers use financial products or services like credit cards and student loans that include pre-dispute arbitration clauses in their agreements. This means that either party to these contracts can require disputes be resolved through arbitration, rather than through the court system. These clauses are controversial. Critics of these clauses argue ... Read More »

              Verve Credit Card, Cerulen Credit Card, and Matrix Credit Card Users to Get Millions

              You will help protect people when you sell me your junk mail.

              Today, the Consumer Financial Protection Bureau (CFPB) ordered Continental Finance Company LLC, a subprime credit card company based in Delaware, to refund an estimated $2.7 million to approximately 98,000 consumers who were charged illegal credit card fees. The agency found that the company’s “fee-harvester” subprime credit cards misrepresented certain fees and hit consumers with illegal charges. The order also requires ... Read More »

                CFPB Pulls DriveTime Over and Slaps Them

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                The Consumer Financial Protection Bureau (CFPB) today took its first action against a “buy-here, pay-here” car dealer. The dealer, DriveTime, harmed consumers by making harassing debt collection calls and providing inaccurate credit information to credit reporting agencies. DriveTime must pay $8,000,000 as a civil money penalty, end its unfair debt collection tactics, fix its credit reporting practices, and arrange for ... Read More »

                  Michael Harper Appears to Toss Greenspoon Marder Under Bus to CFPB

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                  In this case against an alleged mortgage relief enterprise that just gets stranger and strange, Defendant Michael Harper has adopted a new approach, throw law firm Greenspoon Marder under the bus. The case filed by the Florida Attorney General and Consumer Financial Protection Bureau against Hoffman Law Group some involved recently resulted in a long and strange tale by the ... Read More »

                    CFPB Bitch Slaps Bait-and-Switch Mortgage Scheme

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                    Today, the Consumer Financial Protection Bureau (CFPB) took action against Amerisave Mortgage Corporation, its affiliate, Novo Appraisal Management Company, and the owner of both companies, Patrick Markert, for engaging in a deceptive bait-and-switch mortgage-lending scheme that harmed tens of thousands of consumers. The Bureau found that Amerisave lured consumers by advertising misleading interest rates, locked them in with costly up-front ... Read More »

                      CFPB Gives Private Student Loan Debtors a Little Glimmer of Hope

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                      Today the Consumer Financial Protection Bureau (CFPB) announced they will begin supervising nonbank student loan servicers for the first time. While the new rule does not alter or modify any repayment plans consumers are thirsty for in order to manage their private student loans, supervision is a step in a positive direction. The new rule and supervision is really aimed ... Read More »

                        CFPB Takes Student Loan Problems Seriously

                        Student Loan Corkboard Concept

                        Rohit Chopra is not only the Assistant Director for the Consumer Financial Protection Bureau but also the Student Loan Ombudsman there. As an example of how slow government can work at times is the slow pace of solutions for people facing private student loan debt. Currently options are limited and without any long term payment reduction solutions like those available ... Read More »

                          CFPB to Begin Accepting Debt Relief Complaints. Game Changer.

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                          A source from the CFPB has reveled that the CFPB will begin to accept complaints from consumers in 2014, and most likely by summer 2014. This means debt relief companies will most likely be in the same boat as other entities the CFPB supervises when it comes to identifying what specific company is generating complaints. Consumer complaints filed will most ... Read More »

                            The Beginning of the End for the Attorney Loophole?

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                            A sidebar in a recent article by Jenna Greene identified an important fact that should not be lost of attorneys who feel the “attorney loophole” for debt relief services is getting thinner and thinner. According to Greene, the Consumer Financial Protection Bureau (CFPB) has been going after entities like banks and some debt relief companies. But take a guess what ... Read More »

                              CFPB Pulls Back Curtain on Debt Collection and New Rules

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                              The Consumer Financial Protection Bureau (CFPB) has put out a new document with an extensive amount of information that paints the debt collection industry in a new light. One fact I found exceedingly interesting is the percentages of debts the debt collection industry handles, “medical and other health-related debts (36%), credit card debts (20%), telecom debts (13%), and student loan ... Read More »

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