NAVY FEDERAL CREDIT UNION – CFPB Complaint 2019-01-15

Consumer Complaint Submission

Date Received: 2019-01-15 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I get repeated calls from this phone number they leave a message but other it just rings and then if i do not answer they will call again the next minute. I get a minimum … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-11-28

Consumer Complaint Submission

Date Received: 2018-11-28 Product: I do not know Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Creditor is reporting accounts that are invalid and unverified. XXXX have investigated this account and they concluded the account was not matching my records of being assigned to me. I … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-10-21

Consumer Complaint Submission

Date Received: 2018-10-21 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I had an invoked power of attorney over my father who was deemed XXXX early in XX/XX/2018. I made dozens of calls to NFCU overseeing his accounts to prevent any more … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-10-22

Consumer Complaint Submission

Date Received: 2018-10-22 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XX/XX/XXXX My complaint : Navy Federal Credit Union drafted my checking account for {$540.00} on XX/XX/XXXX for a debt in my sons charged off checking account. My son and I have a … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-10-10

Consumer Complaint Submission

Date Received: 2018-10-10 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I had a Charged Off loan with Navy Federal and was able to settle this debt in XX/XX/XXXX. The amount was settled for less and was agreed to the {$2400.00}. I have … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-10-24

Consumer Complaint Submission

Date Received: 2018-10-24 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Navy Federal is only allowed to contact me through my cell phone number. This is not the first time they have found other numbers that are associated to me in an attempt to reach me. … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-09-18

Consumer Complaint Submission

Date Received: 2018-09-18 Product: Debt settlement Issue: Fraud or scam Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XX/XX/XXXX I was contacted via email by a scammer who presented himself as an employee of XXXX XXXX XXXX. He received my resume from XXXX and wanted me to work as his assistant and accounts … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-09-17

Consumer Complaint Submission

Date Received: 2018-09-17 Product: Other debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: RE-OPEN PREVIOUS CASES added to CFPB member account. The Navy Federal Credit Union stated : ” that your ( my ) savings account is NOT protected from garnishments ” The Navy Federal Credit Union … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-08-28

Consumer Complaint Submission

Date Received: 2018-08-28 Product: Auto debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XXXX, I was overseas, and was not allowed access to m account since I had missed a payment. I HAD to make a payment. In XXXX and some … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-08-17

Consumer Complaint Submission

Date Received: 2018-08-17 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: : According to the guidelines set forth in the CFPB investigations & actions against NFCU, I am unquestionably one of the members due compensation in redress as one of the victims of unfair/Illegal/Unethical restrictions on … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-08-07

Consumer Complaint Submission

Date Received: 2018-08-07 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I was called 37 times from phone number XXXX, a number of Navy Federal Credit Unions, between XXXX to XXXX on XX/XX/2018. This is excessive and abusive. Company: NAVY FEDERAL CREDIT UNION State/Zip: MI 481XX … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-08-03

Consumer Complaint Submission

Date Received: 2018-08-03 Product: Other debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/XXXX Navy Federal Credit Union deducted XXXX from a joint account I had with my significant other and listed the debit as a DR without notification to me at all. The debt had … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-08-16

Consumer Complaint Submission

Date Received: 2018-08-16 Product: I do not know Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have repeatedly been called by people representing Navy Federal Credit Union ( XXXX ) -XXXX. I was called multiple times in regards to two separate people on XX/XX/XXXX, XX/XX/XXXX, … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint 2018-08-08

Consumer Complaint Submission

Date Received: 2018-08-08 Product: I do not know Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: After I got a new phone number I started getting calls about some past due account. I looked up the phone number and it was for Navy Federal Credit Union. I called them and … Read more

NAVY FEDERAL CREDIT UNION – CFPB Complaint ID 2946757

Consumer Complaint Submission

Date Received: 2018-06-26 Product: Auto debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XX/XX/XXXX, I took leave and went back to XXXX after completing XXXX school. While I was out there, I was introduced to a man named XXXX XXXX by my cousin ‘s … Read more