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Would You Like to Be a Debt Collector?

Recruitment Video For Debt Collectors

This recruiting video for a major banks debt collection department is very interesting if you listen closely to the words. I’d suggest that you even consider watching it with your eyes closed.

I think you’ll find the video a very interesting approach to try to put a positive spin on what can be a very difficult profession.

Some highlights:

  • “Go home feeling like you made a difference”
  • “Setting up payment schedules to help them get back on track and protect their credit rating.”
  • “For noting purposes do you mind if I ask how you fell a little behind?” Noting purposes?
  • “You’ll be tracking and documenting everything you do.”
  • “Training will be fast paced and intense.”
  • “If you enjoy interacting with people this may be the job for you.”
  • “Constantly on the phone taking calls.”
  • “You should contact consumer credit counseling.”
  • “You can give me not just bank related information but also give them personal advice.” Really!!

I don’t harbor any ill will against most debt collectors. They are just people trying to earn an income and care for themselves and their families. The tragedy of the debt collection representatives for the major credit card companies and banks is that they are simply implementing the policies and procedures of the bank and don’t have the tools to treat people as individuals.

In this video you will actually hear a collector say to a customer that is offering a 50% debt settlement that he can’t help and when the caller says that he might just as well go bankrupt, the debt collector really doesn’t care.

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If you can’t see the video online, click here.

See also  Dallas Based Debt Settlement Company Issues Press Release With Jaw Dropping Statements



About the author

Steve Rhode

Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.

20 Comments

  • Yes, because people who are thousands and hundreds of thousands of dollars in debt with no intention on paying should be treated like family. We should care so much for these people who can’t balance their own income and so instead they take money and never return it to whom it is owed. Please, recommend that people feel more sympathy for those that are helping to ruin our economy by stealing from the government and other people. And while you’re at it, can I borrow $100 from you? I promise I’ll pay it back…. never.

  • YES!!!!!!! “What bothers me the most is that what a lot of people do not understand is that they legitimately owe these debts”……My favorite , when debtor say ” I don’t have these fund, what do you want me to do?…..rob a bank ? Some time i feel like saying you already did that once by taking out a loan and had no intention on paying it back!

  • As with any profession there are those that are better suited for the position then others. That being said I am a Debt Collector. What bothers me the most is that what a lot of people do not understand is that they legitimately owe these debts. If you sign a contract that states that upon default of your minimal monthly payments then balance is due in full, along with any applicable fees and interest. Everyone will always say, well they are over charging interest, but they never say that when they read the contract at the time that the client extends them the credit. Most things you hear are ” I didn’t read the contract”, and well, as the old adage goes, buyer beware. The other thing that is heard now a days is “the bank got their bail out, let them pay”. Well lets say you owe ABC Bank, a small bank that had nothing to do with a bail out, do you think that you do not owe them? I just think that if more people took responsibility for their own debt we would not be in the position we are in now in this economy, which, ironically is another excuse.

    • YES!!!!!!! “What bothers me the most is that what a lot of people do not understand is that they legitimately owe these debts”……My favorite , when debtor say ” I don’t have these fund, what do you want me to do?…..rob a bank ? Some time i feel like saying you already did that once by taking out a loan and had no intention on paying it back!

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