My husband paid a debt relief company approximately $4200.00 over a period of 7 months. He paid around $600.00 a month. No debt was ever settled for him. He ended up filing for bankruptcy instead. We followed most of your steps for requesting his money back.
The company has only agreed to pay us back $750.00. This is a joke. I told them that I would settle for no less than $3000.00. They continue to tell me that I breached an agreement with them and that they could sue me for this money.
They did not ever settle any debt for me so aren’t I entitled to my money back?? I filed a BBB complaint online against them. I am in California and they are located in Florida. They called me today and offered me a couple hundred bucks to retract the complaint. If I take them to Small Claims Court will I have a chance of winning or will they be able to countersue me for the alleged breach of contract that they keep referring to???
Their position is insulting. There are people here that would be willing to fight for you to get more of your money back.
Please post in the comments who the company is and let’s see what we can do.
It seems the issue is that they charged you for services they never provided. If you sued them in your local small claims court on the other side of the country it would cost them more to fight it than to just give you a better refund.
I know you said you followed most of the steps, I suggest you follow all of the steps.
Please post your responses and follow-up messages to me on this in the comments section below.Big Hug!