Universal Fidelity LP – Consumer Complaint – 2-28-2012

Date This Problem Happened: February 28, 2012

State You Live in: Florida

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid:

Company Name: Universal Fidelity LP

Company Address:

P.O.Box 941911
Houston, TX 77094-8911

Company Telephone Number:

Website of Company: payuflp.com

Consumer Statement:

I received a debt collection letter from Universal Fidelity LP as the assigned legal successor of Hollywood Video. I am being accussed of late fees for movies rented 3 years ago and while living in another State. If Hollywood Video went bankrupt, how can accounts receivables be collected? aren’t all accounts discharged at bankruptcy?

Consumer Action Taken:

I called the number provided 281-647-4156 and spoke with a representative who tried to explain that even though Hollywood video has filed bankruptcy, Universl Fidelity was assigned by the court as the collector. I was offered a settlement fee. When I asked for printed receipts, they explained all the documentation was property of the courts?

Consumer Supplied Documentation

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This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.
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2 thoughts on “Universal Fidelity LP – Consumer Complaint – 2-28-2012”

  1. we received the exact same notice; only ours is for $40, the account number reads
    BETSEEBIGHEA….real legite?? says we owe from 2009 although we have never seen the movies they say we rented nor have we had a Hollywood video near us for several years!!


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