Yesterday I published an email that was purportedly sent out by Lloyd Ward from Lloyd Ward and Associates that warned people about Lloyd Regner and stated Regner was allegedly doing all sorts of illegal stuff and stealing clients from Ward.
In response to that email from Ward, Regner allegedly sent out the following email to his clients that got the Ward email.
The Alleged Lloyd Regner Email
> “customerservice@thedebtanswer.com”
> Date: Jun 22, 2012 12:13:39 AM
> Subject: Important Information about your Debt Settlement Program
>
> Dear Valued Client,
>
> You have likely received word from Lloyd Ward that we (The Debt Answer/Best Debt Options) are no longer using Lloyd Ward & Associates to assist in servicing our customers. TDA/BDO will continue to provide you with the service it agreed to provide you when you enrolled in our program. You are our customer and we value you.
>
> Please disregard Mr. Ward’s communications. Mr. Ward would like you to change providers to his law firm so that TDA/BDO and the representatives with whom you have worked are no longer involved in working on your debt settlement. TDA/BDO made an agreement with you when you enrolled and we intend to continue to provide excellent service. Mr. Ward would like you to sign a brand new agreement and to work with new representatives, unfamiliar with you, so that Mr. Ward can earn a fee. We wish Mr. Ward well in his new endeavors. However, we want to be very clear with you that TDA/BDO serviced your debt settlement long before Mr. Ward’s name was involved and will continue to provide excellent service long after.
>
> We take exception to Mr. Ward’s attempts to trick our valued customers and are addressing the issue with Mr. Ward. Unlike Mr. Ward, we believe that those issues that we have with Mr. Ward should not distract you from doing everything you need to do to complete your debt settlement.
>
> If you have any questions please contact us directly at 800-899-9003 or feel free to email us at customerservice@thedebtanswer.com.
Additional rumors and tips are coming in and I am told that we should expect some big news soon on these matters. The tipster (send in your tips here)s contacting me are doing a great job of keeping us all informed.
The tipster (send in your tips here)s is wanted to draw our attention that it appears the company Best Debt Options is not a registered company at all. According to State of Texas records there is no company registered to do business under the name “Best Debt Options.” State records also reflect that The Debt Answer, LLC is registered but “Not in Good Standing.”
So to summarize. Ward is allegedly accusing Regner and his companies ABC Debt Relief and the Best Debt Answer of stealing Ward’s clients. Ward claims his actions are taken by the Lloyd Ward Group, which interestingly Regner was part owner of allegedly. – Source
Ward also allegedly accuses Regner of accessing client records without permission.
Regner returns fire with an alleged email that accuses Ward of trying to steal Regner’s debt settlement clients.
Here is What You Can Do Right Now
If any client of any entity feels they are worried and needs to try and find a safer harbor, you might want to read the process I’ve previously written about how to get out of a debt relief program.
You should not hesitate to contact both parties, Regner and Ward, and ask their offices directly for answers and reassurances in writing that your information and funds are secure and that your debt settlement program is proceeding as planned.
Also, I would suggest that you contact the escrow company, Global Client Solutions and ask if the ownership and access to your client funds has been changed at all in the past year. It’s your money and you need to confirm who has access to it besides you.
Best advice to all involved, start documenting everything because this is going to get messy.
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I was recently let go from the debt answer because I disagreed and was out spoken on what they were doing was wrong to clients. Since I could be a big promblem with new plans in the future and they didnt want to deal with me and my imput on how things were running with that company they let me go. I was a legal rep and had good relationships with all my clients. all I recieved was good comments and tons of thank yous from majority of my clients. I was let go bcs I voiced my opion on new changes and didnt agree with what,they were doing yo these clients.. Two days later I was let go.i wouldnt trust this company and I tried leaving so many times but I had,to help these clients. I would get out now and find a company whos owneres arent dragging there clients and employees through the dirt. You need to do research on whatever company you use. Expecially on the owners and all companies thry might be operating. How th eery have let go amazing hard working employees that came to work everyday and enjoyed what they did to help the clients blows me away. if you are with these companoes get out now! There will be more changes…..
to ashley: i am sure michael is now a great employee. that is exactly how he conned me, georgina sears, anthony monroe, ronnie davidovitch, the hartmans, his own mother, uncle and brother out of thousands. michael has a very heavy past. his personality only profits himself. he will persuade anyone he is a good person. the lying is beyond what any of us can fathom. most us are honest human beings and cannot imagine another being can so easily deceive, but he is a genius manipulator. michael conned me out of all my savings while i was pregnant and left me in debt with all of his problems. he’s not a good person, he’s not a man, but i no longer hold a grudge against him, but if i can prevent another person from getting ripped off by him, i will! that is why i created the blog.
http://michaelpflaum.blogspot.com/
I am still with one of these companies… Best Debt Options wants me to sign a POA so that they may Hhave access to my escrow; Lloyd Ward wants to “talk to me” about changing passwords “to secure my account”.
What should I do ????????
Cancel and use a company that does not charge upfront fees and whose fees are based off how much they are able to save you. This way, if they suck you can just cancel and take ALL of your money back.
You can find a few here http://www.saftinetwork.org or http://www.americanfaircreditcouncil.org
Read this very interesting on who is working at Lloyd Ward:
http://michaelpflaum.blogspot.com/
Do you have any proof he is currently working at Lloyd Ward & Associates? If so, in what capacity?
yes, i have the pay stub he provided the judge with in our alimony hearing. it says he is payed by lloyd ward. i also have his direct phone number and his voice mail says he is the litigation specialist. i also spoke to in the past month to Tim Wiersmam, Jamie and Stephanie Cherwin who work at Lloyd Ward and are doing their best to protect him by not processing a court ordered income deduction order signed by a judge in florida.
Actually Stephanie Cherwin is the HR director for The Debt Answer/ABC Debt Relief and not Ward!. She along with her husband Lloyd REGNER (for awhile longer supposedly,as she has filed for divorce) were originally hired by Lloyd Ward and subsequently recently FIRED!
As for Mike’s pay stub that can’t be current as, Ward is not paying him or that company any longer. You should Immediately Report Stephanie Cherwin and Lloyd Regner to the Authorites, as Mike reports directly to Them and no one else.
reply to Yitbin234, i contacted the TX attorney general and they replied. they asked for a copy of the income deduction order. but i am going to make my judge aware that he doesn’t work for lloyd ward anymore.
Gioa6420 ummm arent you his ex wife? Michael Plflum is a great legal rep. He practically lives at the office to help clients. Ive seen him get bank levys lifted and garnishment s stopped. He truly cares ablout the clients. I think you anger is personal.
They are both fighting over you bascially. if you want to stay with one of them and you have settlements in place I would go with the debt answer because all the creditors are still calling the. They also get reports on those payments not Lloyd ward. I have seen so many settlements fail because there system is 5 months old not updated with new information on your account. If you dont want to work with neither company ask for a full refund and settle your debt on your own. once your accounts are in vollections creditors will work with you. You always want to offer 25 ,30 percent. I Hope this helps. Im not trying to bash any companies but say what is right.
great information, but who to trust? I know you Steve have no allegiance to one co. or the other, so therefore you just tell everyone the facts. How else would we know the behind the scenes goings on? So thank you. I would be freaked if I had thousands with either co.s in holding waiting for them to start doing payments on my behalf, but since after 2 years of paying them and being unable to continue my contract, I had to just walk away still in debt and still unable to pay anyone anything. So now I’m just a curious ex. client, but having people like you on a client’s side, sure helps companies stay on the straight and narrow. keep up the good work.
PS I signed with TDA (The Debt Answer) but was very surprised two years later to find out they’d gone out of business with the original website no longer functioning, and my emails getting returned to sender. Sounds very dodgy to me.
When an advanced fee debt settlement program runs off the rails then people who switch lose all the money they’ve paid in advance for services they may never receive.
I know it’s probably of no consolation but rules passed in 2010 that prohibit advanced fees protect consumers much more when a company stops offering services. In that case the consumer can talk to a new provider about picking up where the other company left off.
In regards to the Ward/Regner mess I have no idea how this is all going to end. Tipsters tell me there is more to come.
What I do know is that I can’t think of a single time when a situation devolves to the level the Regner/Ward mess has that a company has been able to turn it around.
Time to break out the Life-raft !!
Steve, do you have any idea how many states current require some sort or either:
1. Licensing
2. Registration
3. Don’t allow AT ALL
???
As opposed to those that have Zero regulation?
The reason is, at last acct, I’m not aware of one state that Lloyd Regner or any of his “Companies” are registered or Licensed in to do debt settlement. Which is why he assigned all his clients to Lloyd Ward in the first place. Now there’s “trouble in Paradise”. Not just as simple to wave a not so magical Wand and “undo” that! For many rreasons!
I do not know this for a fact but I was told by a tipster that they were not registered in any state. Again, unconfirmed.
The site does provide access to a free debt relief compliance module to check state licensing requirements. https://getoutofdebt.org/31255/free-debt-relief-industry-regulation-and-legislation-tracking
Here is how New Era will play out.
For the next 6 months or so New Era will attempt to book and collect as much in performance fees as possible. Once they have a few hundred grand coming in they will start to reduce the staff. Then they will move to start terminating clients that are not able to make any settlements and return their monies from global.
Call it as i see it.
I disagree. The average settlement plans is 36-48 months and with charging fees at settlement New Era has 3-4 years of revenue coming in. Worse case scenario would be for New Era to sell off their accounts to another performance DS Company. Either way no consumer is at risk.
why did you not off this same advice to all New Era clients? you hypocrite
If any client of any entity feels they are worried and needs to try and find a safer harbor, you might want to read the process I’ve previously written about how to get out of a debt relief program.
You should not hesitate to contact both parties, Regner and Ward, and ask their offices directly for answers and reassurances in writing that your information and funds are secure and that your debt settlement program is proceeding as planned.
Also, I would suggest that you contact the escrow company, Global Client Solutions and ask if the ownership and access to your client funds has been changed at all in the past year. It’s your money and you need to confirm who has access to it besides you.
The situation with New Era is different. There is no tug and pull or grab on clients. The company simply elected to not take on any new clients but to service the clients they have.
Do you have some example that the New Era situation is similar in anyway?