Hello, my name is Karen and I signed up with Consumer Affairs Legal Center back in 2010 and I am having nothing but trouble trying to contact their company regarding creditor problems.
I have been following this column for a few months after one of my co-workers saw this column and knew that I had signed up with this program. I keep calling their number at 888-438-8110, which is the customer service number I was given and NO ONE is answering. Are their doors closed?
I have tried numerous time to track down Mr. Weikel and the owner of the company, Thomas Lynch, and am reaching a dead end !!
Also, the sales rep that signed me up for the program is no where to be found. I am putting a stop on the bank debits they are doing because I am currently in the process of settling the debts myself after my creditors threatened to sue me and garnish my paychecks.
This has been a nightmare. I think Mr. Weikel and Mr. Lynch need to be accountable for their actions. Can you tell me if any progress has been made in tracking down these people?
After reviewing Mr. Weikel’s response above about how reputable their company is, it was time for me to speak up and hopefully protect other innocent people who were taken by this company.
Do we know if they are still in operation or in prison?
I called the number 888-438-8110 and was able to get through. Granted the call was completely frustrating and unbelievable, I did manage to get their customer service hours out of them after a fight for them.
After a bit of a struggle the customer service representative finally said their hours are 9 am to 5 pm pacific time.
Give them a call during these times and post an update in the comments below if you continue to have problems with them.
Since Consumer Affairs Law Center bills themselves as a California law firm you may want to file a complaint with the State Bar of California and make an application for the recovery money you paid for legal services you never received but paid for, if you are unhappy and can’t resolve the problem with CALC.
See the State Bar of California Client Security Fund for more details.
Additionally, it appears the attorney Thomas A. Moore that is listed as the associated attorney with Consumer Affairs Law Center can be contacted at:
Thomas A. Moore
2770 S Harbor Blvd Ste I
Santa Ana, CA 92704
If you need some guidance on how to ask for a refund, see this guide.