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Author Archives: Consumer

Student Assist Plus / TFSC – Consumer Complaint – February 12, 2015

customer service feedback

Consumer Statement: Received mailed notice with specific information about my student loan as to amount, current loan holder and Obama Student Loan Forgiveness. Called number and spoke with Student Assist Plus agent who presented a smoothly plausible consolidation concept. February 11, 2015, contacted again, and “I was understanding Student Assist Plus was agent for DOE”; needless to say, rushed through ... Read More »

    American Home Loan Counselors – Consumer Complaint – February 10, 2015

    customer service feedback

    Consumer Statement: Not sure if this is a continuation of a previous scam you discussed, but in regard to the “Modification Review Board” and Brown Legal post: today, as I am in need of legal assistance with my crappy lender, I ended up contacting a “nonprofit” organization called “American Home Loan Counselors”…interestingly, they are ALSO at 8180 S 700 E ... Read More »

      Student Assist Plus – Consumer Complaint – February 9, 2014

      customer service feedback

      Consumer Statement: Received a letter in the mail that said “Federal Student Loan Consolidation Notice”. I called the number(888)380-6587 on February 2, 2015. I spoke with Annette Martinez, who mentioned that I may qualify for the Obama Student Loan Forgiveness Plan. She asked for my my full name and address. Also asked for my social security number. I did ask ... Read More »

        Rescue One Financial – Consumer Complaint – February 6, 2015

        customer service feedback

        Consumer Statement: Rescue One Financial sent me a mailer pre approved for a personal loan, one easy payment, low apr. did application online. next day got a call from a person telling me I was not approved.said that they have an affiliate company that had this program where you send in money monthly and they pay off your creditors his ... Read More »

          Star Loan Network – Consumer Complaint – February 2, 2015

          customer service feedback

          Consumer Statement: I was in need of a loan. I was called by Star Loans Network, who said they were able to give me the loan that I needed. All I had to do was pay $100 as a deposit because of my credit score. And to ensure I could make my payments. I was promised that within 30 minutes ... Read More »

            TFSC Group, Student Assist Plus, Trans2Pay, Student Loan Processing Center – Consumer Complaint – January 28, 2015

            customer service feedback

            Consumer Statement: Was sent a letter in the mail that said “Federal Student Loan Consolidation Notice”. I called the number(888)380-6587 on January 11, 2015. Next day (January 12, 2015) a Guy named Ron called me and asked me if I had time to talk about my student loans and that it would only take 10mins. I was busy so I ... Read More »

              Family Financial Care – Consumer Complaint – January 21, 2015

              customer service feedback

              Consumer Statement: On 2012 I hire Family Financial care, Inc. to help me to result all my debt. A year past and this company took from my bank account close to $6,300.98 and they never paid one bill. A year pass and I did call few time and never give a reason why they do not paid my debts. No ... Read More »

                Legal Aid Services – Consumer Complaint – January 13, 2015

                customer service feedback

                Consumer Statement: Legal Aid Services in Santa Ana CA promised me a home modification. I paid the $4,000 for their services and was declined. I requested a refund and was told it will take 140 days. When I called to follow up for my refund, I found their doors to be closed, numbers to be disconnected, and no replies via ... Read More »

                  Tax Rescue Firm – Consumer Complaint – January 6, 2015

                  customer service feedback

                  Reader Comment January 8, 2015 “This post was not made by Edward Cherry who used the Stephen Palmer CPA firm and had an excellent experience.” Consumer Statement: I was referred to Stephen Palmer “tax rescue” specialist. He took $1000 from me and did not do anything. Now he claims that him and the IRS collection agent “have dealt with each ... Read More »

                    Do I Have to Pay My College Fees?

                    Adult Ed - Questions

                    Hello, I am writing this to know about my situation is safe or it is in complicated situation. I studied at a University in Texas for 1 semester and I didn’t pay my fee over there and I don’t want my transcripts from that university either too. So, I transferred to another university where in am having full scholarship. now ... Read More »

                      Legal Aid Service – Consumer Complaint – January 4, 2015

                      customer service feedback

                      Consumer Statement: I was informed that I could be assisted with a mortgage loan modification. Consumer Action Taken: I wrote letters demanding for a refund once I was informed I was declined. Per their contract stipulations the consumer was to get a full refund back if they were declined. The company ignored my demands so I took them to small ... Read More »

                        Sunshine Document Prep – Consumer Complaint – December 27, 2014

                        customer service feedback

                        Consumer Statement: I feel incredibly upset. I am a single mother working full time and going to school full time. I have been living pay check to pay check. I called sunshine doc prep when I heard about the loan forgiveness option for school loans. They told me that I qualified for the loan forgiveness, I just had to pay ... Read More »

                          National Student Servicing – Consumer Complaint – December 27, 2014

                          customer service feedback

                          Consumer Statement: This company sold me the pipe dream that they could consolidate my student loans & put me in a low income payments program where most of my loan would be forgiven.THAT WAS A LIE!!! Basically all they did was filed paperwork that takes very little time so that my loans could be placed in forbearance and then in ... Read More »

                            Nationwide Student Relief – Consumer Complaint – December 10, 2014

                            customer service feedback

                            Consumer Statement: Nationwide Student Relief said they could help reduce the amount of my student loan payments, I have sent the paper work certified, never picked it up, will not return calls or emails, already collected the $595 fee. Preying on consumers that already having finical hardships and can ill afford to lose $500. Consumer Action Taken: Numerous messages and ... Read More »

                              National Student Servicing – Consumer Complaint – December 9, 2014

                              customer service feedback

                              Consumer Statement: I was told I would have my payments reduced by paying the $600 over 3 months to have my student loans paid in 10 years. That is false and my loans won[‘t be paid for 20 years. Total rip off. Consumer Action Taken: I have contacted them 10 to 15 times over 4 months and they said they ... Read More »

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