Question: Dear Steve, I was supposed to be having my bill go down, not up. But instead, my credit kept getting worse. What am I missing here? They were taking $352&change from my account for damn near an entire year. So do you want to explain why my bills kept going up when they were … Read more
The Consumer Financial Protection Bureau (CFPB) is seeking public input on how bank customers can assert their rights to better customer service with big banks. A 2010 federal law specifies that consumers have rights to obtain timely responses to requests for information about their accounts from large depository institutions. In today’s Request for Information, the … Read more
Over the years of writing about the debt relief space, I’ve grown exceedingly frustrated by companies that can’t seem to deal with consumer complaints or unhappy clients positively and constructively. Instead, they seem to relish shooting themselves in the foot, time and time again. A client complaint is a perfect opportunity to win over new … Read more
Ralph “Dear Steve, I am curious of your experience with Debt rx Usa. I have had an absolutely miserable time with them. In fact I don’t get the Jerry MaGuire approach at all, it’s more like a cork in the ocean feeling. I question the legitimacy of this group. In a nutshell, Since I have … Read more