I saw the link for StudentLoanSupport.us on Facebook and clicked on the link. All it asked for is my husband’s name, our state and phone number. Shortly after we were contacted by Craig with Student Loan Support. We put off the discussion until today when he called me (Amy) about my husband (David)’s loans.
I was on the phone for about a hour and half with Craig. During which I asked for his business license number (as suggested by your website). I had already given him my husband’s FAFSA PIN and Social Security Number, yes I read on your website AFTER the fact that no company should ever ask for your PIN. I need to know what to do now. I am completely stressed that now my husband’s identity will be stolen and our credit will be ruined forever. Please let me know what to do.
I have to know if they will use my information to scam us and how do I make sure I prevent this from happening. I have already changed our FAFSA PIN, but what can I do about giving him my husband’s social?
He emailed me the form after he asked me for my bank information which I refused to give him over the phone. After reading everything on your site I am going to send in the cancellation and not sign any other form.
I am just now EXTREMELY stressed about my husband’s information being used in some form of a scam. Please let me know what all you need about the company. I have two emails including the forms and their website they forwarded me.
After reading another article I feel like the main focus of the company is to charge the fees and make money off us that way, but also I didn’t know about the personal information I gave out. I normally am extremely cautious about this but he was very persuasive and now I am hitting myself for it!!!! Please HELP!!!
The odds of your personal information being used in a bad way is statistically small. While I have no idea what that company practice is I would be extremely surprised if they released it to anyone.
But if you wanted to monitor your credit report for free, visit Credit Karma. It’s a smart thing to do anyway.
You did the right thing by changing your PIN and more importantly you learned a big lesson in what not to do.
If you have not looked into options yourself, please read The Ultimate Guide to Dealing With Student Loans You Can’t Afford. That information will get you headed in the right direction, for free.
Please post your responses and follow-up messages to me on this in the comments section below.