Consumer Financial Protection Bureau complaints submitted by consumers which include narrative descriptions of services and/or problems. A CFPB complaint is just one factor to consider when considering using a company. They can create a pattern of ongoing issues or simply be representative of just a few unhappy unreasonable consumers. People submit CFPB complaints online. These complaints are shared with other agencies and make public in a redacted version to help alert the public about issues a company may be facing.
Date Received: 2018-09-24T00:00:00 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: From XX/XX/XXXX Fall Semester at XXXX university I had a loan with Salle Mae. The loan was approved and I went to school and sat in class. in XX/XX/XXXX my loan …
Date Received: 2018-09-24T00:00:00 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I originated a private student loan from Sallie Mae, that is now Navient. I have been unable to pay the company, they would not allow for any further deferrance or a forbearance, …
Date Received: 2018-11-09T00:00:00 Product: Credit card debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: They have been sending men out to our house at night to serve us papers. They act like a server and the ppwk is drawn up like federal superior court summons with my …
Date Received: 2018-11-06 Product: I do not know Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I saw a collection from Receivable Management on my credit report. It doesn’t state who the original creditor is. I don’t have any outstanding debt. This agency never contacted me …
Date Received: 2018-11-03T00:00:00 Product: I do not know Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: WELLS FARGO BANK CAR with high balance of {$2200.00} is not mine. Identity theft. Issue was brought up with the company 4 times already without a solution. Company: WELLS FARGO …
Date Received: 2018-11-03T00:00:00 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Account is not mine, Identity theft/fraud alert. Amount is {$26000.00}. Company: U.S. BANCORP State/Zip: TX 774XX Company Response to Complaint: Closed with explanation Was Company Response Timely: Yes Did Consumer Dispute Company …
Date Received: 2018-10-30T00:00:00 Product: Credit card debt Issue: Threatened to contact someone or share information improperly Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Professional Debt Collections agency has made threatening and harassing phone calls to me, my grandparents, my mother, my boyfriend mother, and my workplace ( the final straw ). They …
Date Received: 2018-11-02T00:00:00 Product: Other debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have not had a XXXX account since early XX/XX/2012. I do not live in XXXX anymore I have been in XXXX since this time. I received a call …
Date Received: 2018-11-01T00:00:00 Product: Other debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This company has called my father-in-law and us repeatedly stating that we owe a debt from an overdrawn Bank of America account ( which we never had ). They leave threatening messages and were extremely abusive …
Date Received: 2018-10-08T00:00:00 Product: Mortgage debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXXXXXX XXXX, XXXX XXXX, has been illegally attempting to collect a mortgage debt for the past 2.5 years and has engaged in multiple instances of fraudulent misrepresentation to both me, the state and appellate …