Consumer Financial Protection Bureau complaints submitted by consumers which include narrative descriptions of services and/or problems. A CFPB complaint is just one factor to consider when considering using a company. They can create a pattern of ongoing issues or simply be representative of just a few unhappy unreasonable consumers. People submit CFPB complaints online. These complaints are shared with other agencies and make public in a redacted version to help alert the public about issues a company may be facing.
Date Received: 2017-04-17T00:00:00 Product: Federal student loan servicing Issue: Dealing with my lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I tried calling in today, XX/XX/2017, to pay off my student loan with my credit card. I took out the credit card to pay off my student loan as I …
Date Received: 2017-04-17T00:00:00 Product: Non-federal student loan Issue: Dealing with my lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX Dear Sir or Madam, I am writing in regards to my five XXXX XXXX Student Loans totalling {$64000.00} ( as of XX/XX/XXXX ). I have qualified and been making payments …
Date Received: 2017-04-17T00:00:00 Product: Non-federal student loan Issue: Dealing with my lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I paid my loan on XX/XX/XXXX, and received confirmation. My loan servicing has now been transferred from XXXX XXXX XXXX XXXX to XXXX to Lendkey, and Lendkey is saying I have …
Date Received: 2017-05-02 Product: I do not know Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I found out that XXXX has a judgement against me when I was trying to get a mortage … .I knew nothing of this-it was a complete shock.On XXXX / XXXX / …
Date Received: 2017-05-02 Product: Other debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Hello, First, the debt collection agency ORION RECOVERY, did not present a contract ( VERIFICATION OF DEBT ) as requested in XXXX XXXX Orion Recovery — claimed to have sent me verification documents back …
Date Received: 2017-05-02 Product: Medical debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: ! st Financial Investment Fund is trying to collect a debt in the amount of {$2900.00} but have ignored my letters requesting proof of the ownership of the account. I have written them letters …
Date Received: 2017-05-02T00:00:00 Product: I do not know Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Received letter from allied interstate on X/XX/17 for debt of $ XXXX I ‘ve disputed this debt several years ago.Did n’t receive any response until the above referenced date.Never heard of XXXX …
Date Received: 2017-05-02T00:00:00 Product: Other debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I applied for an apartment online. Was approved but i never signed a lease due to some unforeseen circumstances. I informed the company after approval, nothing was due to me online as the system …
Date Received: 2017-02-22T00:00:00 Product: Debt settlement Issue: Fraud or scam Consumer Consent Provided to Share Complaint: N/A Consumer Complaint: Company: Consumer Shield State/Zip: TN 37167 Company Response to Complaint: Untimely response Was Company Response Timely: No Did Consumer Dispute Company Response: No Complaint ID: 2354997 The above data is from the Consumer Financial Protection Bureau. …
Date Received: 2017-04-17T00:00:00 Product: Federal student loan servicing Issue: Dealing with my lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Loan in good standing, paid off two months ago, then transferred to new servicer ( from XXXX to American Education Services ). On XX/XX/2017 I had {$19.00} taken out of …