Consumer Financial Protection Bureau complaints submitted by consumers which include narrative descriptions of services and/or problems. A CFPB complaint is just one factor to consider when considering using a company. They can create a pattern of ongoing issues or simply be representative of just a few unhappy unreasonable consumers. People submit CFPB complaints online. These complaints are shared with other agencies and make public in a redacted version to help alert the public about issues a company may be facing.
Date Received: 2017-05-02T00:00:00 Product: Other debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This was communicated to the company after XXXX XXXX via phone. I do n’t have written complaints because I was focused on taking care of my ailing parents. The nature of the communication is as follows. …
Date Received: 2017-05-02T00:00:00 Product: Medical debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have contacted all XXXX credit reporting companies regarding incorrect info on my credit report regarding a collection from Choice Recovery . XXXX deleted the incorrect info however XXXX XXXX will not. …
Date Received: 2017-05-02T00:00:00 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Im contacting you based on a letter I received from Convergent for a bill they claimed I owed to XXXX XXXX . I spoke with Convergent after receiving their first letter. They …
Date Received: 2017-04-17T00:00:00 Product: Federal student loan servicing Issue: Dealing with my lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: A few years ago, I contacted XXXX XXXX / Navient about the Public Service Loan Forgiveness program. I asked if my loans were eligible, if they could be forgiven in …
Date Received: 2017-05-02T00:00:00 Product: Federal student loan debt Issue: Threatened to contact someone or share information improperly Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: A letter was illegally sent to my employer ( in XXXX they have a XXXX XXXX XXXX drop box ), illegally threatening to sue them if they did …
Date Received: 2017-05-02T00:00:00 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This company is on my credit report for an unpaid amount over {$1000.00}. This was previously disputed with the credit bureau and the original company. Several times over the last couple of …
Date Received: 2017-04-17T00:00:00 Product: Non-federal student loan Issue: Can’t repay my loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have been dealing with Navient trying to repay my loan for over 2 years now. They have been nothing but rude and unhelpful every single time I have to call them about …
Date Received: 2017-04-17T00:00:00 Product: Federal student loan servicing Issue: Dealing with my lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Navient Solutions claims to have paid XXXX for student loans in XX/XX/XXXX-XX/XX/XXXX. My records indicate that XXXX Consolidated loans from XXXX and XXXX which coincides with my records. XXXX has …
Date Received: 2017-04-17 Product: Non-federal student loan Issue: Getting a loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX is not reporting payments made to my Student Loan. XXXX has not reporting any of my employments. Also XXXX just dropped my credit score by XXXX points with no indication as to why …
Date Received: 2017-04-17T00:00:00 Product: Federal student loan servicing Issue: Dealing with my lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I was defrauded by the school ( XXXX College ). I was told I would qualify for grants that I did not qualify for and was faced with major student …