I just spoke to Debt Answer and was told that Lloyd Ward and Lloyd were partners and they split and now they are fighting over clients. Lloyd ward put a hold on my global solutions account for drafts but is still collecting the fees. Debt answer told me that I have to close my Global Solutions account and they will reopen under debt answer. They said I have to sign a power of attorney for deb answer. Oh my gosh what a mess. What should I do”
The situation is a mess for sure. Both Texas attorney Lloyd Ward and his ex-business partner Lloyd Regner are engaged in an apparent tug of war over existing clients. In fact they are both named as entries in a couple of current lawsuits with Regner’s ex-partner, Kevin Devoto.
I would logically assume this is a disagreement over who wins the money to be earned from the clients. Both accuse the other of some nasty intentions and actions.
Ward allegedly says, “I have fired ABC Debt Relief Ltd., Co., The Debt Answer LLC, and their owner, Lloyd Regner, and in fact issued cease and desist letters to these companies for improperly accessing your data.” – Source
Lloyd Regner allegedly says, “Please disregard Mr. Ward’s communications. Mr. Ward would like you to change providers to his law firm so that TDA/BDO and the representatives with whom you have worked are no longer involved in working on your debt settlement.” And, “We take exception to Mr. Ward’s attempts to trick our valued customers and are addressing the issue with Mr. Ward.” – Source
If it is true that Lloyd Ward put a hold on payments to creditors but is still taking fees, that is alarming. For that matter alone you might want to file a complaint with the Texas Bar, since he is an attorney and has a fiduciary duty to his clients for accountability and transparency. Here is the Texas Bar complaint procedure.
Besides the obvious confusion over which entity you actually are the client of, I think there is now tremendous doubt as to who your client agreement is with and who has access to your client funds with Global Client Solutions.
In Lloyd Ward’s alleged email to consumers urging them to switch, sign, or not sign, whatever the action du jour is. He advised that consumers should filed complaints with their State Attorney General office. “I ask that you notify both my office and your local State Attorney General’s office regarding such request and any change.” – Source
Do You Have a Question You'd Like Steve to Answer? Click Here.
So here are the big problems as I see them:
- Who has access to your personal information?
- Are you actually being represented by an attorney?
- Who is controlling access to your client funds?
- Who is taking fees from or controlling your client funds?
- How does anyone know who they are really the client of?
Let’s say you pick the wrong person to go with. With all this confusion it’s quite possible that whoever you decide on will later say they were not properly compensated because the other party took the money you owe them.
In my opinion at this point there is absolutely no way to know who you are the client of without either the Texas Bar, a regulator, or the court, providing an opinion of the legality of all this confidential data access, financial access, and a review of the client agreement.
It just simply appears to be a no-win limbo situation has been created by the actions of Lloyd Ward and Lloyd Regner.
I wish I had better advice but at this point I think with the uncertainty you should do the following to try and get to the bottom of the issue.
- File a complaint with the Texas Bar over the attorney provided part of your debt settlement services.
- File a complaint with the Attorney General of your state over the current situation.
- File a complaint with your local BBB about the current situation.
- Contact Global Client Solutions and ask them to put in writing who exactly is authorized to access your client funds.
Please post your responses and follow-up messages to me on this in the comments section below.Big Hug!
Get Out of Debt Guy - Twitter , G+ , Facebook
If you have a credit or debt question you'd like to ask just use the online form .