CACH and Velocity Investments Lists a Debt on My Credit Report But They Can’t Verify It. – Wayne

“Dear Steve,

We have had some written off debts in the past. Some were picked up by third party debt collectors and some we settled either by paying them off or through attorneys for the companies we owed debt to. Recently (a few months ago) I decide to pull a credit report. There is an account listed from a third party bill collector. We had sent a certified letter of dispute to that collector (Cach, Llc) when we recieved their letter attempting to collect a debt. They never responded to our letter of dispute (in that letter we asked for proof of the debt, a history of all fees/schedules, a document with my signature on it agreeing to the debt, etc.). I sent a letter (through their website to a couple of the three credit reporting agencies stating the account was not mine. They responded that they investigatedd and the new account was my debt.

How can the credit agencies investigate in just a day or two and decide the account is legitimate? If they “scum – sucking” bill collector company can’t or won’t provide data backing up their claim do you think they provided that data to the credit bureaus? What else can I or should I do? Also, I just got a letter from a company called Velocity Investments in NJ. I will send them the same letter of dispute asking for the same data to back up their claim.


Dear Wayne,

Yep, I’d agree that’s a total pain in the ass to have to deal with. My advice below is going to require a bit more work but I think it might be worth it in the long run.

I’d get a copy of your consolidated credit report and see which credit bureaus are currently reporting the BS item. The reports will list the contact information for the companies.

I would then create a very thorough debt validation letter asking the entities still listing the debt to provide you with the following information.

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Give them 30 days to respond to be fair.

Send your request to the company via return receipt requested mail or by some form of mailing that shows you they got it.

Once the 30 days expire, then dispute the debt again with the credit bureaus, send them a copy of your letter you sent the companies and proof they received the request but never responded.

This should give the credit bureaus enough information to make their own decision the item is garbage.

Without enough proof the credit bureaus will ask the company to verify the debt which many do without ever really looking.

Please post your responses and follow-up messages to me on this in the comments section below.


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Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
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