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Debt Collection

Take Charge America Deserves Pat on the Back

Clapping Business People

While this appears to be a press release sent out by Take Charge America it still deserves a pat on the back for the nonprofit credit counseling group taking action to defend against bad behavior by debt collectors. While it is not clear they took specific action against a specific debt collector, at least they are speaking up about consumer ... Read More »

    Are Debt Collection Companies Hated Too Much?

    Alone and Lost

    There is no shortage of reasons to be upset at debt collectors. Some are just assholes. But the problem is not all are. Some debt collectors actually want to help people to find ways to repay their debt. They want to play by the rules and follow the regulations. The bad debt collectors just give the entire industry a bad ... Read More »

      Frederick J Hannah & Associates Collection Company of CFPB Shit List

      cfpb

      Today, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit in a federal district court against a Georgia-based firm, Frederick J. Hanna & Associates, and its three principal partners for operating a debt collection lawsuit mill that uses illegal tactics to intimidate consumers into paying debts they may not owe. The Bureau alleges that the Hanna firm churns out hundreds ... Read More »

        Get Your Blockbuster Statement Before They Close

        blockbuster

        If you had an open Blockbuster video account in the last few years you need to go to your local Blockbuster store right away before they close for good and ask for a printout of your account showing no money owed. In the last year or two Hollywood Video closed and tens of thousands of consumers who rented at those ... Read More »

          Debt Collection Complaints Latest Data

          angry caller narrow

          A big hat tip to the folks at Collections & Credit Risk for posting a breakdown of the CFPB October data on debt collection complaints. According to the October data the debt collection complaints fell out like this: 485 (40.9%) continued attempts to collect debt not owed 244 (20.6%) communication tactics 233 (19.6%) disclosure verification of debt 82 (6.9%) false ... Read More »

            CFPB Pulls Back Curtain on Debt Collection and New Rules

            Screen Shot 2013-11-08 at 3.45.25 PM

            The Consumer Financial Protection Bureau (CFPB) has put out a new document with an extensive amount of information that paints the debt collection industry in a new light. One fact I found exceedingly interesting is the percentages of debts the debt collection industry handles, “medical and other health-related debts (36%), credit card debts (20%), telecom debts (13%), and student loan ... Read More »

              What the California Debt Collector Doesn’t Want You to Know

              bully

              When consumers are first approached by debt collectors, the consumers have limited options: avoid the letters and calls; try to negotiate a settlement or payment plan; or go on the offensive and attack the collections agencies. Each has its strengths and weaknesses depending on the type of debt, who the creditor is, who the collections agency is and the financial ... Read More »

                CFPB and FTC Want Debt Collectors to Tell You When They Can’t Sue

                Black Leather Flogging Whip and money on white background. Not i

                On August 14, 2013, the CFPB, jointly with the FTC, filed an amicus brief in Delgado v. Capital Management Services, LP, et al., a case on appeal to the Seventh Circuit. The brief urges the Seventh Circuit to affirm the district court’s refusal to dismiss a class action complaint alleging that a debt collector’s letter offering a settlement of the ... Read More »

                  Vanguard Consumer Solutions New Effort by Jeffrey Hyslip & Macey

                  Travelers Reflection

                  A tipster (send in your tips here) let me know about a website for Vanguard Consumer Solutions called FDCPA Help at fdcpahelp.com (ownership hidden). For those not familiar with Hyslip he was part of the Legal Helpers Debt Resolution debt settlement company that was the focus of a number of complaints. Apparently Hyslip is now trying to help consumers beat ... Read More »

                    More Bullshit Debt Collectors Busted By Gov

                    ftc

                    Man I get so sick of asshole debt collectors who give professional debt collectors a bad name. Here we go again with another crop of Southern California fakers scaring consumers to extract money. But you want to know the truth about why scammers operate like these jerks, because it scares money out of people. It works. I just wish there ... Read More »

                      Debt Defense America Brings Us More Debt Dispute Foolishness

                      wtf

                      Recently Michael Bovee and I collaborated on an article about the debt validation/debt dispute services being sold by Debt Defense Services. You can read that article, here. Right on the heels of that article I received a document from a tipster (send in your tips here) about a similar sounding company, Debt Defense America. It seems these debt dispute services ... Read More »

                        Debt Collection Form Letters to Stop Debt Collectors in 5 Different Situations

                        boxer

                        The Consumer Financial Protection Bureau has published five letters consumers can use in certain circumstances to deal with abusive debt collection practices. It is important for consumers to be aware that while these form letters may be helpful, the letters are best used in the right situation and to accomplish a specific task. For example, asking a collector or creditor ... Read More »

                          FTC Versus NCO Debt Collector. FTC Wins $3.2 Million Penalty.

                          punched-in-face different

                          The world’s largest debt collection operation, Expert Global Solutions and its subsidiaries, has agreed to stop harassing consumers with allegedly illegal debt collection calls and to pay a $3.2 million civil penalty – the largest ever obtained by the Federal Trade Commission against a third-party debt collector. In its complaint, [which you can read here] the FTC charged that the ... Read More »

                            A Look at American Credit Shield and What They Are Offering

                            past due

                            A debt relief industry insider and tipster (send in your tips here) forwarded me a copy of an agreement they received from a consumer from a new company called American Credit Shield. The tipster (send in your tips here) said the consumer was being charged a fee of several thousand dollars to participate, a monthly fee and another fee that ... Read More »

                              New Bank Guidance Can Be a Debt Collection Game Changer

                              The Office of the Comptroller of Currency has issued guidance to banks it supervises that will be used to supervise the bad debt and debt collection practices of banks. The new guidance is not a rule yet but it is the OCC document on what is “best practices.” The focus of the rule is bad debt that is sold and ... Read More »

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