Question: Dear Steve, Actually, for a client. He was rude to American Express customer support. He kept asking to be switched to an American. He admits he was probably overly rude. He was told his card was canceled because of his behavior over the phone and that the matter had already been reviewed by a … Read more
Question: Dear Steve, There isn’t much background— I had an Amex Platinum and Gold card since the beginning of this year and was on track for spending about $30k annually on the platinum card. Today the UPS guy dropped off a letter saying Amex canceled my card for “abusive language towards their representatives.” I have … Read more
Question: Dear Steve, I had two Amex cards, Blue and EveryDay. Unfortunately, they were both closed due to “dispute abuse.” I applied for the Cash Magnet Blue Card, got approved, then when the system updated, it got canceled; how do I get an Amex card? Hansel Answer: Dear Hansel, You don’t. It seems the previous … Read more
Question: Dear Steve, A failed business deal caused me to lose my American Express card, and in return, my 20-year-old personal account that I never missed a payment on or was never late was canceled as well. I want to pay off the defaulted balance in return for my personal card being returned. However, I’m … Read more
Actual Consumer Complaints About Closed American Express Cards The information below is from actual consumer complaints reported to the Consumer Financial Protection Bureau (CFPB). The list is the last 107 complaints listed by the CFPB as of the date of my post, American Express is One Day Away From Cancelling Your AmEx Card. The data … Read more
People are getting a little pissed off that their American Express cards are getting canceled without notice. It is a shocker to be a proud card-carrying AmEx customer only to get the mail one day and find out your card is now closed. “They can’t do that to me. I’ve been a loyal customer for … Read more
The average indebted American household owes over $15,000 which means if you’re one of the few who is not saddled with a mortgage, student loans, or credit card debt, consider yourself lucky. For those of you who are in debt, you’ve got your work cut out for you. There are a ton of cost-cutting measures … Read more
Question: Dear Steve, I have an old 7 year bill with Amex. I received mail that it was uncollectible…hit hard with the recession 🙁 Then a few months ago I started getting mail from an attorney Elisabeth Bleier and they emptied my bank accounts, both checking and saving. They want the full amount NOW. Do … Read more
“Dear Steve, Amex balance of $15,000. Originally, my monthly payments were $400 and then out of nowhere, they closed my account, but funny how my statements always reflected “open spending account”. A few months later, they raised my interest rate. I stopped paying because the payment was too high. I have been summoned, and called … Read more
“Dear Steve, Much credit card debt $60K – received notice that a lawsuit against me by AMEX (under $10K) was dismissed without prejudice by a local firm. I received notice that a civil case against me regarding a cc debt was dismissed without prejudice by a local law firm in my former state – I … Read more
“Dear Steve, I live in Virginia. Yesterday I received a call from AMEX Financial Review office because they state I had been using my square device to “lend me some monies” from all 3 cards and this is a NO-NO. I did not know I explained but said nothing else. They want me to have … Read more
“Dear Steve, First, thank you for volunteering your time, knowledge and past experiences with dumb**ses like me who used poor money management in the past and are now paying for it. I’ve read thru much of your site and found many helpful pages in preparing me to get back on track, especially the 7 stages … Read more
“Dear Steve, 8 years ago I got an American Express Card. Silly me. Got laid off… couldn’t afford to pay on the measly 300 i owed, I fell behind once and they charged me ridiculous fees, fell behind again…now because of the fees, and not paying…they start hitting me over the limit fees. I called … Read more
“Dear Steve, i’m a contractor that used my amex c.c. for business. work is dead and i defaulted on paying the balance. I am asked to sign an agreement from a law firm and pay 2,000 up front on a 6,000. balance and they are adding about 800.00 in court apperance fees,though we havn’t gone … Read more
“Dear Mitch, My financial life is too horrible to go into, has been since 2001 and as a result, what once I could pay I now can’t. I had 2 American Express cards that I have been making good faith payments on each month and have been for some time. Now I’m being sued by … Read more