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Tag Archives: amex

Amex – CFPB Complaint – 1306098

CFPB Consumer Complaints

Consumer Said: “I ‘ve had the AMEX XXXX card for seven years and it ‘s always been a nightmare of an experience when things go wrong. Customer service refuses to admit to mistakes and refuses to correct them. They blame the computer ” and act like they have no way to help if the computer does n’t allow it. My ... Read More »

    Amex – CFPB Complaint – 1296610

    CFPB Consumer Complaints

    Consumer Said: “I paid {$500.00} cash ( see attached receipt ) at a XXXX to add {$500.00} to my prepaid American Express Serve card. The money was not uploaded. I have since contacted XXXX card services to verify the money was surrendered to XXXX. I also filed a dispute with American Express Serve in which they pretended to investigate the ... Read More »

      Amex – CFPB Complaint – 1304896

      CFPB Consumer Complaints

      Consumer Said: “I have an American Express card connected to XXXX. I had a platinum card for a year, with a {$150.00} annual fee. When I got the bill with the coming year ‘s fee, I called and asked to have the card changed to a XXXX card with a {$95.00} fee. That was done and I was told that ... Read More »

        Amex – CFPB Complaint – 1307929

        CFPB Consumer Complaints

        Consumer Said: “American Express card company called me at my employment location and demanding a past due payment, my social security number, and my checking account number harassing me at my employment location ”.” Date Complaint Filed With CFPB: 03/31/2015 Product: Credit card Type: Issue: Customer service / Customer relations State of Consumer: TX Company Public Response: Company Response: Closed ... Read More »

          Amex – CFPB Complaint – 1306315

          CFPB Consumer Complaints

          Consumer Said: “On XXXX XXXX 2014 a merchant has charged my credit card ending in XXXX, the amount of XXXX, after authorizing, then on XXXX, XXXX 2014 he charged again the amount of XXXX, which was unauthorized ” this is beside the fact we never received the merchandise in full ( the tracking numbers the merchant sporting documents are showing ... Read More »

            Amex – CFPB Complaint – 1305968

            CFPB Consumer Complaints

            Consumer Said: “From XXXX XXXX XXXX XXXX : American Express Business Credit Card Marketing proceduresI have been an AMEX customer since XX/XX/XXXX and pleased with service, until … I start getting unwanted solicitations for a business line of credit **for a business I have no association with** When I call, they tell me it will take three months to correct ... Read More »

              Amex – CFPB Complaint – 1306228

              CFPB Consumer Complaints

              Consumer Said: “American Express sent me promotional offers to open credit cards. I applied for the XXXX XXXX XXXX paid the {$75.00} annual fee and spent {$3000.00} in the first 3 months. The promotion said I would receive XXXX XXXX points for this activity. I never received the points and when I called to complain they just said I received ... Read More »

                Amex – CFPB Complaint – 1293416

                CFPB Consumer Complaints

                Consumer Said: “This complaint is regarding the poor reward system for American Express and the terrible structure/policy that their company goes by. As a credit card consumer who have had at least XXXX credit cards from various different companies, American Express has been hands down the worst company I have ever dealt with. Even though you have met your spending ... Read More »

                  Amex – CFPB Complaint – 1305553

                  CFPB Consumer Complaints

                  Consumer Said: “On XX/XX/XXXX I responded to a pre-selected application for an American Express credit card. I received a letter from American Express dated XX/XX/XXXX that informed me that my application could not approved as American Express had cancelled previous accounts. The letter further indicated that I was welcome to submit another application at a later date. The cancelled account ... Read More »

                    Amex – CFPB Complaint – 1296046

                    CFPB Consumer Complaints

                    Consumer Said: “1 ) XXXX automatically billed my American Express account in late XXXX for a tax preparation product that I was not prepared to use and so did not download ( and have not downloaded so far, although my husband did so this Month — XXXX XXXX ). 2 ) I was not using my American Express card at ... Read More »

                      Amex – CFPB Complaint – 1297687

                      CFPB Consumer Complaints

                      Consumer Said: “Year 1996 American Express sent letters, phoned me and clamed I was XXXX XXXX XXXX I am XXXX XXXX XXXX To this date I have the bill show up on my credit report. I get it removed and again it is on my credit report.” Date Complaint Filed With CFPB: 03/24/2015 Product: Debt collection Type: Credit card Issue: ... Read More »

                        Amex is Refusing My Settlement Offer. What Now? – Jenie

                        credit card verification

                        “Dear Steve, Amex balance of $15,000. Originally, my monthly payments were $400 and then out of nowhere, they closed my account, but funny how my statements always reflected “open spending account”. A few months later, they raised my interest rate. I stopped paying because the payment was too high. I have been summoned, and called their attorney last week, and ... Read More »

                          AMEX Sued Me and Then Dropped the Suit. Why? – Matt

                          closeup of a gavel on cash, from above

                          “Dear Steve, Much credit card debt $60K – received notice that a lawsuit against me by AMEX (under $10K) was dismissed without prejudice by a local firm. I received notice that a civil case against me regarding a cc debt was dismissed without prejudice by a local law firm in my former state – I used to live in GA ... Read More »

                            My Square Account Got My American Express Card Cancelled. – Chris

                            “Dear Steve, I live in Virginia. Yesterday I received a call from AMEX Financial Review office because they state I had been using my square device to “lend me some monies” from all 3 cards and this is a NO-NO. I did not know I explained but said nothing else. They want me to have my bank send them my ... Read More »

                              I Was a Dumbass That Has Poor Money Management. Now American Express is Suing Me. – Jasper

                              Ready to Collapse

                              “Dear Steve, First, thank you for volunteering your time, knowledge and past experiences with dumb**ses like me who used poor money management in the past and are now paying for it. I’ve read thru much of your site and found many helpful pages in preparing me to get back on track, especially the 7 stages of debt. I have 2 ... Read More »

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