Consumer Statement: We were contacted by the Citizens Financial Group-Phoenix, AZ in November of 2011 promising that they could reduce our interest rate in half through a home loan modification. They also guaranteed our money back if we could not get a reduced interest rate. We then gave Citizens Financial Group $2500.00 to proceed. Our documentation specialist was Lucy Gutierrez. ... Read More »
Consumer Statement: Citizens Financial group sent us a letter promising after we were prequalified for a modification of our loan that if we paid them $2995.00 they would help us reduce our mortgage payment by at least 50% .There was also a 100% money back guarantee policy ,that they would refund 100% of money if not approved.Once we provided payment ... Read More »
Date This Problem Happened: October 28, 2011 State You Live in: Massachusetts Race/Ethnicity: Hispanic or Latino Age Range: 51-65 Total Amount of Fee Paid: $2,700 Company Name: Citizens Financial Group Company Address: 40 North Central Ave Suite 1400 Phoenix, Az 85004 Company Telephone Number: 866-573-2890 Website of Company: citizensfg.com Consumer Statement: I was contacted by the Citizen Financial Group 40 ... Read More »
Date This Problem Happened: November 11, 2011 State You Live in: Maryland Race/Ethnicity: White Age Range: 36-50 Total Amount of Fee Paid: $3,750 Company Name: Citizens Financial Group Company Address: 40 North Central Ave Suite 1400 Phoenix, Arizona 85004 Company Telephone Number: 866-573-2890 Website of Company: citzensfg.com Consumer Statement: Contacted by a company by the name Citizens Financial Group in ... Read More »
Date This Problem Happened: September 6, 2011 State You Live in: Ohio Race/Ethnicity: White Age Range: 51-65 Total Amount of Fee Paid: $2,500 Company Name: Citizens Financial Group Company Address: 40 North Central Ave Ste 1400 Phoenix, AZ 85004 Company Telephone Number: 866-573-2890 Website of Company: citizensfg.com Consumer Statement: I was promised by Citizens Financial Group that they could get ... Read More »
Date This Problem Happened: December 20, 2011 State You Live in: Georgia Race/Ethnicity: Age Range: 51-65 Total Amount of Fee Paid: $2,500 Company Name: Citizens Financial Group Company Address: Phoenix, AZ Company Telephone Number: Website of Company: Consumer Statement: I too was scammed. The same thing that happened to that man, also happened to me. Consumer Action Taken: I have ... Read More »
Date This Problem Happened: October 21, 2011 State You Live in: Idaho Race/Ethnicity: White Age Range: 51-65 Total Amount of Fee Paid: $2,500 Company Name: Citizens Financial Group Company Address: 40 NORTH CENTRAL AVE. SUITE 1400 PHOENIX, ARIZONA 85004 Company Telephone Number: 866-573-2891 Website of Company: CITIZENSFG.COM Consumer Statement: CITIZENS FINANCIAL GROUP SENT A “LOAN DOCUMENT PACKET” PROMISING AFTER I ... Read More »
They are a Loan Modification Company and they do have a money back guarantee if they can’t secure at least 50% reduction in the interest rate of the mortgage. They do want an upfront fee though. Their website is: www.citizensfg.com. Has anyone had any success with them? Are they as successful as they say they are. They are on the ... Read More »
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