Date Received: 2018-11-07 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am writing for assistance with a private student loan vendor, Citizens Bank. I have two private student loans totaling $ XXXX with high interest rates around 11 %. This results in … Read more
Date Received: 2018-11-13 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/18 I contacted XXXX XXXX , XXXX, the company that handles payments and loan servicing, for Citizens One student loans. I expressed to them that I could no longer afford their … Read more
Date Received: 2018-11-01 Product: Debt settlement Issue: Fraud or scam Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: CFPB XXXX FDIC XXXX. DEAR SIR THIS LETTER WAS SENT REGULAR MAIL TODAY TO ASCERTAIN THE FACT I WAS NOT A RESIDENT OF MASSACHUSETTS AND CITIZENS BANK IS REQUIRED TO RESEARCH THIS A.T.M.FACT, AND THEREFORE … Read more
Date Received: 2018-06-18 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am a single mother of XXXX kids. I have tried lowering my student loan with Citizen Bank and they will not agree to do it. I could not make my payment … Read more
Date Received: 2017-12-12T00:00:00 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: After moving home from my full time job in California ( back to NJ ) to try and help support my father and sister I have only been able to locate a … Read more
Consumer Statement: We were contacted by the Citizens Financial Group-Phoenix, AZ in November of 2011 promising that they could reduce our interest rate in half through a home loan modification. They also guaranteed our money back if we could not get a reduced interest rate. We then gave Citizens Financial Group $2500.00 to proceed. Our … Read more
Consumer Statement: Citizens Financial group sent us a letter promising after we were prequalified for a modification of our loan that if we paid them $2995.00 they would help us reduce our mortgage payment by at least 50% .There was also a 100% money back guarantee policy ,that they would refund 100% of money if … Read more
Date This Problem Happened: October 28, 2011 State You Live in: Massachusetts Race/Ethnicity: Hispanic or Latino Age Range: 51-65 Total Amount of Fee Paid: $2,700 Company Name: Citizens Financial Group Company Address: 40 North Central Ave Suite 1400 Phoenix, Az 85004 Company Telephone Number: 866-573-2890 Website of Company: citizensfg.com Consumer Statement: I was contacted by … Read more
Date This Problem Happened: November 11, 2011 State You Live in: Maryland Race/Ethnicity: White Age Range: 36-50 Total Amount of Fee Paid: $3,750 Company Name: Citizens Financial Group Company Address: 40 North Central Ave Suite 1400 Phoenix, Arizona 85004 Company Telephone Number: 866-573-2890 Website of Company: citzensfg.com Consumer Statement: Contacted by a company by the … Read more
Date This Problem Happened: September 6, 2011 State You Live in: Ohio Race/Ethnicity: White Age Range: 51-65 Total Amount of Fee Paid: $2,500 Company Name: Citizens Financial Group Company Address: 40 North Central Ave Ste 1400 Phoenix, AZ 85004 Company Telephone Number: 866-573-2890 Website of Company: citizensfg.com Consumer Statement: I was promised by Citizens Financial … Read more
