Acronyms Fight: NACSO vs. CFPB and FTC

The National Association of Credit Services Organizations (NACSO) is still in the battle with the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC). You can see the history of the case here. The issue appears to be unhappiness over the fee limitations that the Telemarketing Sales Rule (TSR) creates. NASCO would like … Read more

2005 Bankruptcy Reforms “Failed Miserably” to Help Students

It’s official, bankruptcy reform in 2005 totally sucked for people with private student loans. Academic research shows lenders won and consumers lost. Here is the abstract from a paper in the Harvard Law & Policy Review by Alexei Alexandrov and Dalie Jimenez that looks at the data of how the 2005 Bankruptcy Abuse Prevention and … Read more

Judge Calls BS On Navient in Suit by Government Watchdog to Protect Student Loan Borrowers

The behemoth student loan originator and servicer Navient was sued by the Consumer Financial Protection Bureau (CFPB) for basically providing bad service and advice to six million student loan debtors it is contracted to serve for the Department of Education. This horrible advice extended the time in debt and cost of repayment. Navient’s defense is … Read more

Posting Consumer Complaints About Credit Card Companies Increases Consumer Satisfaction With Bank

An interesting academic paper out which studies Consumer Financial Protection (CFPB) complaint reporting found the reporting assisted both consumers and the credit card companies. The investigation looked at the results of public reporting of complaints and found “Consumers procrastinate in reporting exposed banks while rewarding exposed banks for their improved behavior with new accounts.” Most … Read more

Navient Sued by CFPB for Failing All Student Loan Borrowers

Today the Consumer Financial Protection Bureau (CFPB) is suing the nation’s largest servicer of both federal and private student loans for systematically and illegally failing borrowers at every stage of repayment. For years, Navient, formerly part of Sallie Mae, created obstacles to repayment by providing bad information, processing payments incorrectly, and failing to act when … Read more

Paymap and LoanCare Nailed for Stupid Simple Reason

Yesterday the Consumer Financial Protection Bureau announced they took action against companies that sold consumers on an equity accelerator program. Typically these programs make payments every two weeks instead of once a month and that gives people one extra mortgage payment a year to reduce the balance owed faster. But the unbelievable part of this … Read more

Did the CFPB Just Totally Blow Off CCCS and NFCC?

I could not help but notice an absence of some familiar faces in an announcement by the Consumer Financial Protection Bureau (“CFPB”) today on financial education. The CFPB announced an inspired national project to help those most in need to get more education about managing their finances. You would have expected the National Foundation for … Read more

Government Agencies Request Banks Be Gentle With Borrowers

The Office of the Comptroller of the Currency, Board of Governors of the Federal Reserve System, Consumer Financial Protection Bureau, Federal Deposit Insurance Corporation, and National Credit Union Administration are all asking banks and lenders to be gentle with borrowers. The agencies are encouraging financial institutions to work with customers affected by the federal government … Read more

Think You Might Owe the CFPB Money in Penalties? Read This.

Tomorrow the CFPB will publish final rules regarding the collection of money owed to the Consumer Financial Protection Bureau. It is very possible that fines levied against companies and individuals will fall under the rules. With tougher enforcements to come from the CFPB in the debt relief space, participants should be aware of the powers … Read more

August 2, 2013 is the Day for the New Debt Relief Industry

I wrote extensively about the new coverage by the Consumer Financial Protection Bureau of rules that regulate the debt relief industry. See Here It Comes. CFPB Supervision of Debt Relief Industry and Credit Counseling. The new rules were published in the Federal Register on July 3, 2013 and will go into force on August 2, … Read more

Obama or Romney: Which One is Better for Debtors

With the 2012 presidential election coming up and the choice left to either sitting President Barack Obama or Republican nominee Mitt Romney, anyone concerned about their personal finances might want to look at the positions of the two candidates and factor that into their voting strategy. Over the past four years the Democrats, and President … Read more

Debt Collectors and Credit Bureaus to Report to the Consumer Financial Protection Bureau

The CFPB has just announced they will be rolling out new proposed rules that will regulate consumer debt collection and consumer reporting markets. Proposed rules would mark the first time these important markets would be subject to federal supervision. “Our proposed rule would mean that those debt collectors and credit reporting agencies that qualify as … Read more

Will Proposed Government Programs Really Help Homeowners?

by Cora Currier ProPublica The Obama administration has recently unveiled a string of proposals to help struggling homeowners and get the housing market back on its feet2014 part of the administration’s “We Can’t Wait” election year to-do list. Of course, the White House has made big promises before about helping homeowners, only to see them … Read more

FTC And CFPB Pledge To Work Together To Protect Consumers

It was announced today that the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) have signed an agreement to coordinate efforts to protect consumers in an effort to avoid duplication of federal law enforcement and regulatory efforts. The memorandum of the two agencies’ understand can be viewed here. The Dodd-Frank Wall Street … Read more

CFPB Still Moving Ahead. Enforcement and Supervision Imminent.

Yesterday was the last Congressional hearing I’m aware of prior to the July 21, official launch date for the Consumer Financial Protection Bureau (CFPB). There was tension that House Republicans would roll back the scope and authority of the new CFPB even before it actually began but from reports of the hearing, the gutting of … Read more