Question: Dear Steve, I recently opened a Comenity credit card account, and the account balance was $688.00. I paid $50 on the actual due date, 7/11, and then another payment of $500 on 7/14. I made both payments online. The $50 payment was received. However, the $500 payment showed processing, and then it completely disappeared … Read more
Question: Dear Steve, I initiated two equal payments to my credit card account by computer a week apart. One was posted to that account one was not. My bank faxed the credit card bank the transmission statements, which showed the payments to them. My bank can’t do much more than that for me. The credit … Read more
Q: Does a credit union have to provide a member in writing the amount of interest paid on a loan for tax purposes? A: Depends on what kind of loan it is. Reporting would be voluntary or required by IRS on certain types of loans. Q: How can a financial company put a charge off … Read more
Question: Dear Steve, Although I am not in a bad position during this pandemic, I am wondering if those who are falling behind in mortgage, student loans, car or credit card payments will have an adverse effect on their credit reports? Mary Louise Answer: Dear Mary Louise, You ask a great question. I’m going to … Read more
Question: Dear Steve, From 2001 to 2008 my husband at the time and I were going through Beneficial Finance for our mortgage on 2nd house. About 2 years ago, I received a notice from an attorney group stating that Beneficial Finance, aka HSBC, aka HSB was being sued for having clients who had loans sign … Read more
Question: Dear Steve, When we moved out we gave the apartment our new address and asked them to send the final bill because they did not have it available. This was in January 2015. I tried calling a handful of times and couldn’t reach the apartment complex. In May, we had not received a bill … Read more
“Dear Steve, I’ve been writing checks for my elderly mother in the nursing home to cover her co-payment for the last 4-5 years. In November I hand delivered a check payment to the home and got a note with the last bill stating that deposit was not shown although I made the payment would I … Read more
“Dear Steve, I have signed up for e-statements. The email account to which they were being sent was changed in October since I was not receiving the statement monthly and the “customer service” representative suggested that of course the problem must be with the email service (G-Mail!). I changed the email to my work email, … Read more
“Dear Steve, In March 2013, I purchased $74.98 with a brand new Macy’s Star Rewards card. They sent a statement, I paid the full amount, on time, in their enclosed envelope. They claim they never got the check and pressured me to pay by credit card over the phone. Since they had called me, I … Read more
“Dear Steve, I’m in the process of filing BK. I owe another bank money in overdraft fees and my present bank’s credit card is included, so I need to close that account also. I am not able to open an account at a regular bank becuz there part of a pay chex system in which … Read more
