National Secure Processing / Student Loan Service Managers – Consumer Complaint – January 15, 2018

Consumer Statement: National Secure Processing (dba Student Loan Service Managers) contacted me in May 2014 using information supplied by the US Department of Education. National Secure Processing / SLS Managers told me that they worked hand-in-hand with Department of Education, and that their special relationship with DoE enabled them to dramatically reduce the amount of … Read more

SLS Managers – NSP Processing – Consumer Complaint – March 21, 2016

Consumer Complaint Submission

Consumer Statement: My complaint is regarding Student Loan Services Managers (SLS) and National Secure Processing (NSP). The company claims to help students consolidate their loans and achieve lower monthly payments. They are part of the same company, SLS is the account management side; NSP manages the payments. I signed up with the company early January … Read more

The Very Odd BBB Statement About Student Loan Service Managers – SLS Managers

A reader just posted a complaint about SLS Managers and in looking up the company address I came across the oddest comment by the BBB about this company. SLS Managers says they are located at 23172 Plaza Pointe #128, Laguna Hills, CA. – Source But the BBB says, “BBB received returned mail from “23172 Plaza … Read more

SLS Managers – Consumer Complaint – February 27, 2015

Consumer Complaint Submission

Consumer Statement: I was told by Kris, that she could lower my monthly student loan payments and I would have to pay a one time start up fee of 400.00 and she could get my student loans payment down to $200.00 per month. When it was time to file taxes, I discovered that the monthly … Read more

SLS Managers – Consumer Complaint – October 14, 2014

Consumer Statement: Jason told me he could help me with my student loans. He said that I qualified for the Student Forgiveness Program. I told him I had to talked to someone before they said didn’t qualify because I didn’t work for a non profit organization and plus I’m still in school. He said that … Read more

Student Loan Service Managers – Consumer Complaint – July 18, 2014

Consumer Statement: I have $23,000 of student loan debt from my last year in undergrad and two semesters of graduate school. My loans are managed by NelNet and are currently in forbearance until I begin school again in the fall. In the spring of this year, I started being contacted by various Loan Relief programs … Read more

SLS Managers – Consumer Complaint – July 2, 2014

Consumer Complaint Submission

Consumer Statement: “Jeff” told me he could get my payments reduced and a substantial amount of my student loans forgiven because I work for a non-profit organization providing needed services in an underserved area. He said he could do this at no cost. He sent me an email from NSProcessing via DocuSign. I wanted to … Read more

Student Loan Service Managers, National Secure Processing – Consumer Complaint – May 21, 2013

Consumer Statement: I was contact by a student loan assistance program. My gut told me to just hang up the phone, but my bank account said to hear them out. Unfortunately I listened to my bank account, and like an idiot gave them my information because they could get my student loan payment down to … Read more